A bit of background: Betwinner has been operational since 2007. However, it entered the online scene in 2016. Two years later, it landed in Kenya.
Since its debut in Kenya, hundreds of thousands of Kenyan bettors have registered on this site. Is it because of the huge bonus offers? Well, it could be.
However, no need to assume things here. Let’s get into the details to learn everything about Betwinner.
- Website:
- Foundation:2007
- Licenses:BCLB
- Min. Deposit:Airtel Money – Ksh. 1 M-Pesa – Ksh. 25
- Support: info-ke@betwinner.com
- Mobile App:Android, iOS
- Payment Method:
- Huge bonuses
- Reliable customer support
- 500+ daily events to bet on
- Over 60 popular sports
- Dependable payment methods
- No casino
- No VIP program
- Average odds
Betwinner Promotions and Bonuses
The bonuses available at Betwinner only apply to sports betting. There are no casino bonuses because Betwinner doesn’t have a casino section.
You will always have bonuses to claim at Betwinner. The site runs several promotions for every Kenyan bettor. Here are some of the currently available offers to take advantage of:
First Deposit Bonus
Betwinner awards you a 100% first deposit bonus up to Ksh. 15.000. This offer is only available to new Kenyan bettors. To claim it,
- Register for a Betwinner account
- Fill in all the details required in “My Account”
- Make a deposit not exceeding Ksh. 15.000, and not less than Ksh. 120
The requirements for this bonus are reasonable. First, it has a 5x wagering requirement, which is average. Also, if you’re betting on accumulator bets, each event should have odds of 1.4 or higher. Most sites say 1.5. So, this one is lower.
Sports Cashback
At Betwinner, you can turn your loss into a big win. The cashback bonus equals 3% of lost bets, not exceeding Ksh. 133.601. So, don’t be afraid to lose.
Here’s how to qualify for this bonus:
- You must have settled all bonuses before the calculation of a cashback bonus
- Ensure you don’t have cancelled, sold, or unsettled bonuses because they’re not eligible for this offer
- Your losing bets should have odds of at least 1.5
Betwinner awards the cashback bonus each Tuesday. The fact that Betwinner combines your weekly lost bets and then calculates the cashback makes this offer worthwhile.
Thursday Bonus
Besides the weekly Tuesday cashback bonus, Betwinner offers a 100% deposit bonus every Thursday. That is when you deposit at least Ksh. 1000 between 00:00 to 23:59 on Thursday, you’ll get the bonus.
Here’s how to be eligible for this Thursday’s offer:
- Ensure your Betwinner account has no active bonuses
- You must tick the “Take part in bonus offers” box in the “My Account” section
- Don’t cash out any winnings before depositing for this offer
- Use other payment methods apart from cryptocurrencies because crypto players are ineligible for all bonuses
Everything else about this bonus is okay except the last point. Though few Kenyan bettors use cryptocurrencies, Bitcoin is gaining popularity. Regardless of the number of crypto users, it would have been better if crypto users could claim the bonus.
Birthday Bonus
A birthday wish for Kenyans does not count unless it’s accompanied by an M-Pesa message. At Betwinner, you won’t get an M-Pesa message, but something close to that. You’ll get a special bonus in terms of a free bet.
The bookie will send you a promo code via SMS. You can then use it in the promotions section. Sounds good, right?
Cashback on NBA matches
If you’re a basketball fan, you can get 20% cashback on all NBA matches. Here’s how:
- Sign up or log into your Betwinner account
- Hit the “Take Part” icon on the offer page
- Place accumulator bets of not less than Ksh. 729 on 3 selections of at least 1.5 odds each. One selection should be an NBA event
What makes this bonus worth it is that you have 7 days to use it. This is a reasonable period.
Nil-Nil Draw
Just like its name suggests, you’ll receive this bonus if the first half of a match ends in a nil-nil draw. Here’s how you can take part in this offer:
- Sign up or log into your Betwinner account
- Place W1 or W2 single bets
- Claim a bonus of up to Ksh. 2915 if your prediction is correct
Betwinner Betting (Sports)
You’ve seen that Betwinner specializes in sports betting. It offers over 60 different sports you can bet on. Under these sports are over 400 events to bet on daily.
If Betwinner jumbled up all the events, it would be difficult to find a match to place your bet. Luckily, there are a couple of features to ease the betting process.
First, there’s a search bar to help you search for a specific match. Also, there is a LIVE section that houses live matches only.
Betwinner offers average odds. Compared to other sportsbooks, their odds aren’t as high. They fall in between. This shows it competes favorably in the industry.
Here’s a comparison table showing the odds between Betwinner and other notable sportsbooks in Kenya. These comparison odds were for a match between Manchester United and Everton that was played on 8th April 2023:
Sportsbook | Manchester United Win | Draw | Everton Win |
---|---|---|---|
Betwinner | 1.47 | 4.44 | 6.75 |
Betika | 1.53 | 4.50 | 6.80 |
Shabiki | 1.50 | 4.50 | 7.00 |
Here’s another comparison table 20 minutes into the same match:
Sportsbook | Manchester United Win | Draw | Everton Win |
---|---|---|---|
Betwinner | 1.555 | 3.8 | 6.65 |
Betika | 1.60 | 4.03 | 6.04 |
Shabiki | 1.57 | 4.20 | 6.00 |
As you can see from the table, Betwinner’s odds are in between. Also, they don’t change a lot during the game.
The default odds format at Betwinner is the decimal format. This is the most commonly used odds format across most Kenyan sportsbooks. You can, however, change the format of your preference.
To change the format, simply click the website settings close to the login icon. You’ll see 6 odds format options. Besides the decimal odds format, these are the alternatives:
- US
- UK
- Hong Kong
- Malaysian
- Indonesian
Interestingly, the site has an odds movement chart. The chart allows you to see odd changes as they happen.
The minimum odds you can place at Betwinner is 1.01. This is lower and better than most online betting sites that set their minimum at 1.5 or higher.
Betting Markets
There are over 1500 markets at Betwinner. They include handicaps, totals, and intervals, just to mention a few. Let’s take football, for example. It has the most markets of all sports. Just look at the markets for the match between Manchester United and Everton, played on 8th April 2023:
This game alone has over 1300 markets you can choose from. That means you have a wide option that may translate to pretty huge wins.
Notably, the betting markets change from sport to sport. If you take basketball, for example, it has “last time out”, which is unavailable in football.
Oh, and the markets also change during the game. Here are the markets 17 minutes into the match between Manchester United and Everton:
As you can see, the markets have dropped from over 1300 to slightly over 600. That’s expected because some markets no longer apply after a certain period into the game.
Regarding the numbers, we’ve seen that there are over 1300 markets in football. Basketball has over 400 markets. As for tennis, there are over 80 markets.
Live Betting and Live Streaming
At Betwinner, you don’t have to bet before an event begins. It’s possible to bet on live games, as well. To bet on a live match, head to the LIVE option, just beside the Betwinner logo.
The difference between live bets and pre-game bets is that odds change. The odds could be high or low, depending on the performance of each team.
At Betwinner, you may not be able to watch some of the events as they happen. However, it’s possible to see their live statistics.
If you’d love to live-stream a game, head to the live events on the left side of your screen. Here, there are two options. These are all live games and live games you can stream live. The latter has a screen icon as shown:
Noteworthy, Betwinner’s live stream applies to all sports, not just football. And there are hundreds of live events to bet on, by the way. Yours is just to click on an event, and you’re all set.
Bet Slip Sale
Instead of a cash-out feature, this sportsbook offers a bet slip sale option. However, you can only sell your bet slip on the condition that it hasn’t been settled.
If any of the outcomes are blocked, you cannot sell your bet slip. There are other conditions regarding this feature, so read them before getting too excited.
Bet Insurance
To minimize the risk of losses, you can insure your bets. However, you have to pay for this service. The payment amount depends on the current odds for the match or sports event being insured.
Most importantly, you can only insure single and accumulator bets. There are T&Cs for using this feature, so read them first.
Bet Slip Editing
If you can sell your bet slip, you can also edit it. But you can’t do both for one slip. With this feature, you can either add, replace, or delete a bet. However, you cannot change the stake amount.
Whether replacing, deleting, or adding a bet, each activity has some guiding rules. Make sure to read them before editing anything.
New Feature Update
Betwinner updates its features regularly. The aim is to make your betting experience at the site better.
When such a thing happens, the operator makes sure to keep customers informed. A notification pops up on the screen, prompting you to refresh the page. This is so that the new feature or fix can take effect.
Notification Bell
Betwinner’s notification bell notifies you of any successful bets. That means you won’t have to keep checking if your prediction is correct. You only need to activate the notification options and wait.
Statistics Panel
Betwinner’s statistics panel has 3 features:
Statistics
The statistics feature gives you the full statistics of an event. These include:
- Style of play
- Match statistics
- Line ups
- Match highlights
- Top players
- Situational statistics
There’s even a live text commentary of an event. So even if you don’t watch a game or listen to its audio, you can still know everything that took place during a match.
Odds Movement Chart
Upon clicking the odds movement chart feature, another tab will open. On the new page, you can track the odds from the start of an event to the finish.
Standings
This feature allows you to see the updated standings of different teams. That’s not all. If you take the English Premier League, for example, you can look up a team’s standings from the 1980s.
Payment Methods
The payment section at Betwinner is like no other. The site supports over 55 payment methods under different categories, as shown in the table below:
Category | Number of Payment Methods |
---|---|
Bank Cards | 2 |
E-vouchers | 1 |
E-wallets | 4 |
Payment Systems | 2 |
Cryptocurrencies | 41 |
That’s a lot of payment options. Honestly speaking, you’ll hardly find an offshore site, let alone a Kenyan betting site with such a wide variety.
The payment methods at Betwinner are country-based. This applies to currencies, which cancels out the need to make conversions.
Fortunately for Kenyan players, M-Pesa and Airtel Money are available for deposits. You can also use them to withdraw your winnings.
Here’s a summary of payment methods available for Kenyan bettors:
Payment | Min. Deposit | Min. Withdrawal | Processing Time |
---|---|---|---|
Ksh. 25 | Ksh. 50 | 15 minutes | |
Ksh. 1 | Ksh. 10 | 15 minutes | |
Ksh. 112 | N/A | N/A | |
Ksh. 112 | N/A | N/A |
As you’ve seen, Betwinner doesn’t charge fees when depositing and withdrawing funds. However, this doesn’t mean you won’t incur some costs.
In Kenya, all winnings from betting come with a 20% tax. This is mandatory regardless of the betting website.
Worth mentioning, Betwinner recommends Airtel Money to Kenyan bettors. That’s because its deposit and withdrawal limits are lower than other payment options.
Another thing: Betwinner requires you to use only one payment method for your transactions. That means if you deposit using Airtel Money, for example, you must use it for withdrawals.
Betwinner App
Not everyone has a desktop computer. If you happen to bet on a desktop computer regularly, you may get bored quickly. That’s because it fixes you to one spot, which can be inconvenient.
Luckily at Betwinner, you don’t need a desktop computer or laptop. You can place bets and live-stream games using your mobile phone in two ways.
First, you may launch the site on your phone’s browser. Second, you may download Betwinner’s mobile app.
That said, you may wonder if your smartphone with a small screen may work. Well, the good news is even if you have a 5-inch screen, it will still work flawlessly. That’s because the minimum screen requirement is 320 x 480 resolution.
Additionally, you shouldn’t worry about your phone’s make. Whatever your smartphone’s brand, you can still access Betwinner’s site. That’s because Betwinner supports over 10 popular brands.
Betwinner Android App
If you’re an Android smartphone user, here’s how to download the app:
- First, ensure your Android phone has an Android version 4.1 or higher
- Visit the official Betwinner website
- Locate the Android Devices icon at the top of the homepage
- Tap the download icon and wait for the Betwinner APK file download to complete.
Betwinner iOS App
The Betwinner app is also available to iOS users. If you have an iPad or iPhone, here’s how to download the application:
- Ensure you have an iPhone 5 and higher, and iOS versions 9 and newer
- Use your iOS mobile device to access Betwinner’s official website
- At the top of the homepage, look for the iOS Device icon
- Tap the download icon and wait for the download process to complete
Notably, the Betwinner app isn’t available on the App Store or Play Store. That’s why you have to download it from Betwinner’s official website.
How to Create Account
Creating a Betwinner account is a simple 8-step process. You don’t need verification documents. So, you can expect the process to take about 2 minutes at most.
Here are the steps to follow:
- Enter your Airtel Money or M-Pesa phone number and click the “send code” icon
- Enter the code sent to your phone number and click the “confirm code” icon
- Then, enter your first name and surname
- You should then enter a strong password and re-enter it to confirm
Enter a promo code (optional), accept the terms and conditions, and then click the REGISTER button.
When creating a password for your Betwinner account, it doesn’t have to be memorable. Why, you ask? You see when you register for an account, Betwinner will send you an SMS with your username and the password you created.
For your safety, don’t share your password with anyone. When you get the SMS, archive it for easy access. Also, after creating a password, don’t autosave it. That’s because hackers mostly use auto-saved passwords to access your online information.
After creating your account, that’s it. You only need to deposit your funds with Airtel Money or M-Pesa, place a bet, and wait for the outcome.
Customer Support
There are 3 ways to contact Betwinner’s customer support:
Live Chat
The live chat feature is the easiest to access. You can locate it below any page at Betwinner. On your bottom right, you’ll see the “ASK A QUESTION” icon. When you click on it, you can start chatting with the available agent.
Here’s a thing: Betwinner’s live chat staff respond only in English. But you don’t have to struggle with English if it’s not your thing. Simply request a Swahili agent.
Here’s the conversation after requesting a Swahili agent:
If you look at the feedback time, you’ll realize the live chat agents are prompt. You can expect feedback in under 2 minutes. Additionally, the live chat agents are available 24/7/365.
Alternatively, you can email the customer care team. Their email addresses differ depending on the service you’re inquiring about.
Here are the different departments you can email:
- General queries – info-ke@betwinner.com
- Security department – security@betwinner.ke
- Finances – accounting@betwinner.ke
- Public relations and advertising – marketing@betwinner.ke
- Customer feedback – complaints@betwinner.ke
The feedback time via email is slower than the live chat option. However, it doesn’t take more than 24 hours.
Phone
An even faster channel of communicating with customer support is the telephone. The best part is you don’t need to load credit. You can call them for free at +254 800 221 368 or +254 800 211 266.
Just like the live chat option, the agents speak in English during a call. However, you can request an agent that speaks Swahili.
In case of any issues, even in the middle of the night, don’t be afraid to call. They are available 24/7.
Design and Navigation
Betwinner is a modern website. Its contemporary design goes well with the modern Kenyan gambler. Additionally, its green, white, and yellow colors make the website pleasing to the eyes. Best of all, the site is available in both English and Swahili.
When it comes to navigation, everything is in its right place. The site’s logo is on the top left corner. It’s followed by these sections:
- Sports
- Live
- Esports
- Promo
Another eye-catching feature is the site’s bonus presentation. Betwinner showcases its colorful offers in a slideshow. In the slideshow are also statistics and popular games.
On the website’s left side, there are different sports to bet on. The right side has the bet slip and registration icon. Further down the homepage is the licensing information of Betwinner.
Speaking of that…
Security and Reputation
Betwinner is a legit Kenyan betting site. It operates under BCLB’s license No. 0000424. That means you don’t have to worry about the site’s trustworthiness.
To confirm its licensing information, head to Licensed Bookmakers – BCLB. Here, you’ll find Betwinner is in the 20th position.
You should always confirm a betting site’s licensing status from a regulatory body’s website. That’s because scam sites claim to be licensed yet they’re not.
Since Betwinner is licensed, it means you can send your personal information on the site. To boost your confidence, Betwinner uses SSL encryption technology. This protects your money and other information from hackers.
In addition, the site has a strict policy regarding the confidentiality of users’ information. This policy assures you that the information you share on the site is private.
FAQ's: Frequently Asked Questions
Yes, Betwinner is a legitimate betting site. It holds a license from BCLB. The BCLB is Kenya’s regulatory body that oversees all types of betting.
Yes, Betwinner offers bonuses in plenty. Upon registration, you can decide whether or not to claim the welcome offer. You can also claim regular promos.
Yes, live-streaming and live betting is possible at Betwinner. You can find all sports to bet on at the site’s LIVE section.
No, Betwinner doesn’t offer a casino. The site only specializes in sports. It also offers popular esports you can bet on.
You can use M-Pesa and Airtel Money to withdraw and deposit your funds. Remember, you should use the same payment method for depositing funds and withdrawing winnings.
Final Evaluation
After thorough scrutiny, we give Betwinner a 4.7/5 rating. It offers huge bonuses, has the best customer service, and convenient payment methods.
The only problem is that the odds are a bit low. When compared to most betting sites in Kenya, its odds fall in between. But the odds don’t change during a game.
Another issue is that Betwinner doesn’t have a casino. This is unfortunate if you love to play casino games.
The good thing is that these issues are minor, and the operator can solve them. All in all, Betwinner is a legit and reputable betting site that deserves your attention.