Betway Kenya - Honest Review 2024

Betway Promotions and Bonuses

There are several bonuses at Betway to give your playtime a little push. Whether you just signed up or are a regular player on the platform, you can take advantage of these deals. Or not, as it’s not mandatory to claim them.

If the following Betway bonuses don’t interest you, we honestly don’t know what will!

Betway Welcome Bonus

To kick-start your sports betting journey, Betway gives a 50% first deposit offer. This is a sign-up deal for new Kenyan players only. Here’s how to claim it:

1. Sign up for an account
2. Make your first deposit
3. Place bets equal to three times your deposit on odds of at least 3.00
4. Fulfill the 3x playthrough requirements, after which Betway will credit the bonus to your account.

Based on what we often see in most bookies, Betway’s bonus rollover requirements are reasonable. For instance, you’ll have 30 days to meet these conditions. That’s more than enough time.

WinBoost

This bonus applies to all registered Kenyan Betway bettors. It allows you to catapult your winnings by up to a whopping 700%. Now, where else would you find such a generous offer? Of course, very few sports betting sites, if any.

As an existing Betway player, here’s how to grab this deal:

• Ensure your account is active
• Add at least 2 legs each with odds of 1.20 or more. The more legs you add, the higher the WinBoost offer.
• Once settled, boosted winnings will be credited into your account as withdrawable cash.

This offer is worth it, to say the least. It could even be better if it applied to live matches. Unfortunately, it only applies to bets on pre-game matches.

Moneyback Boost

When you lose a bet at Betway, pick yourself up, wipe off the dust, and claim the Moneyback Boost bonus. This is a cashback offer only available on lost bets.

Here’s how it works:

• Add more than 6 legs to the Multi Bet bet slip
• Avoid the Cash Out or Free Bet feature as they disqualify you from this Betway cashback bonus.
• Wait about 24 hours for the bonus money to reflect in your account. It’s credited automatically.

Depending on the number of selections, the bets returned range from 20x up to 100x.

After analysing the bonus T&Cs, we find this offer worth it. It applies to live, pre-match, and outright selections. However, it would have been better if the offer was available per match instead of per selection, don’t you think?

Betway Betting (Sports)

There are hundreds of daily betting events on different sports. As a newcomer on the platform, this may be overwhelming since you don’t know which matches to pick. But there’s a search bar to help you find your preferred sports faster.

Once you find the sport, it’s time to locate available leagues and matches. This is easy. Betway provides a filter option where you simply select the league you want, say the English Premier League. Once you select it, all available matches are listed on the screen. You can view live matches, upcoming games, major highlights and over 30 outrights.

For every match/game listed, you can view the teams’ previous performances on one screen. There are many ways to bet, but if you wish to make multi bets, that’s easy. Simply pick the “Multi bets” option and click on the matches you wish to bet on. They’ll be automatically added to your bet slip. Betway seems to make work easier!

Odds

Betway offers high odds, which, of course, translates to high winnings. These odds change slightly during live games, so you’ll still win big even on live games. But how high are they?

Let’s compare the odds between Betway and 2 other sportsbooks for a football match between Scotland and Cyprus, played on 25^th March 2023.

Besides the high odds, as evidenced in this table, Betway is consistent. In fact, these odds remained the same until the match began. We, therefore, find it more ideal in this regard.

Away from that, Betway has only two types of odd formats: decimal and fractional. Like major sportsbooks, the decimal odd format is the default. If, however, the fractional odds format is your thing, no problem at all. Simply head to the Odds Format section at the bottom of the left menu and switch to your preferred format.

Betting Markets

There are over 30 betting markets on Betway. The exact number and type of markets depends on the sport and specific match, but be sure to find plenty of options.

For instance, cricket has 15+ markets, including most fours, most sixes, and over/under wides and ducks. When it comes to football, you’ll find almost 100 markets, including rare ones like 3-way handicaps and Draw No Bet, among others.

On sports like tennis and basketball, Betway provides 20+ markets. Having access to such a variety of markets is crucial for successful sports betting. You can bet on whatever you feel more comfortable with.

Choosing a market at Betway is simple:

• Pick the game you want to wager on, then analyze the betting options available.
• Choose a betting market where you are convinced you can correctly predict the outcome.
• Choose the alternative whose odds you are comfortable backing and with which you are satisfied.
• Set your stake and place the bet.

Live Betting and Live Streaming

At 22Bet, you can make in-play bets without a sweat. But remember, the odds may reduce or increase as the game progresses. This is because outcomes become more predictable as the match goes on. That’s the major difference between these bets and their pre-game counterparts.

Remember the odds we looked at when comparing Betway with other sportsbooks? That was before the game was played. After 30 minutes of play, the odds were:

To bet on live sports, head to the Live section. It’s just below Betway’s logo.

In-play betting at Betway is not only limited to football matches. You can place live bets on all sports available on the platform. If a match isn’t available for live betting, there will be a ‘padlock’ icon.

Even better, there are no limitations when it comes to live betting at Betway. So, you can bet on any game using any device, be it a mobile phone or tablet (more on this later).

PS: We didn’t find a live-streaming option on this sportsbook.

Special Features

A betting site’s special features change a regular betting experience into a memorable one. And Betway has its own set of unique aspects. Let’s discuss them in more detail below.

Build a Bet

Betway’s Build a Bet feature allows you to choose multiple betting markets on one match. You then combine your selections into a single bet based on combined odds. Speaking of selections, Betway allows a minimum of 2 and a maximum of 10 selections.

But this feature doesn’t apply to live events. It’s only available on pre-match sports. Also, you can’t combine it with other events because it functions as a single bet.

One more thing to note: if any of your selections results in a loss, the entire Bet Build will be lost. Also, if any selection becomes void, the entire bet build will be void too.

PS: Betway can void the Build a Bet feature if there is an error in granting it. Moreover, any malicious attempt to abuse the feature will result in cancellation.

Early Cash Out

You can withdraw funds before the final results are out. That’s precisely what this feature does. Its corresponding symbol is “CO”, by the way. If you don’t see this symbol on a betting market, just know that you can’t cash out.

The Early Cash Out feature at Betway only applies to single and multi-bets.

The bookmaker usually calculates the cash-out amount based on the existing odds when you cashed out. However, you’ll notice that sometimes odds may change immediately after you’ve used the Cash Out Feature. This, of course, will change the Cash Out value.

In such cases, you’ll receive a message from Betway confirming the change. You’ll then need to accept whether or not you’re happy with the change.

Payment Methods

When it comes to the payments department, there are only two options for Kenyan bettors; M-Pesa and Airtel Money. As a Kenyan player, the two methods suffice. Or don’t they?

Now here’s the best part. Whichever method you use, the minimum deposit amount is 10 bob. That’s the beauty of playing at Betway; you don’t have to cough up a lot of deposit funds to bet on this platform.

As for the maximum amount, you can deposit up to Ksh. 300.000. If you think about it, this is an accommodative range for most Kenyan bettors.

At Betway, you must use the same phone number you registered with to deposit and withdraw your money. That means if you used your Safaricom line, you should use M-Pesa for both withdrawals and deposits. The same goes for Airtel.

Regarding the charges, the good news is Betway doesn’t charge deposit fees. The only fee you’ll pay for withdrawals is the 20% tax which applies to all Sportsbooks in Kenya.

There are no pending periods, unless technical problems occur, which is usually rare. So, you can expect your money within a few seconds.

Betway App

Let’s start with some statistics here: Over 18 million Kenyans own mobile phones. This is close to half of the country’s population. Of course, this number increases yearly, with more men having mobile phones than women.

Keeping this in mind, it would be unfair if Betway didn’t have a mobile app. Luckily, it has one. Not only that, the app works well with Android and iOS devices.

To download the app, go to Betway’s menu in the left corner. At the bottom, you’ll see the Android and Apple icons. You can click on either, depending on your phone’s operating system.

If you don’t like too many applications on your phone, you don’t have to download Betway’s app. You can use your day-to-day phone browser to access the sportsbooks.

Your smartphone’s screen size doesn’t matter, since Betway works well on all gadgets regardless of size. HTML5 technology makes this possible.

How to Create a Betway Account

Creating a Betway account is straightforward. Here’s how:

• Open the sign up page from the homepage.
• Enter your Safaricom or Airtel phone number.
• Create a strong Betway password and enter your full name, email address, and date of birth.
• Read the terms and conditions, and if they’re favorable, tick the small box to agree.

Upon registering, you’ll receive a welcome SMS from 29029. Don’t share it with anyone because it contains your username and password, in case you forget.

Commendably, the whole process takes less than 2 minutes. It’s fast because Betway won’t bother you with tiresome KYC procedures, not at this stage.

Customer Support

The customer support department is the face of any betting site. And without a doubt, Betway knows how to handle its patrons. It offers 5 ways to contact the support team. These are:

Live chat

This option is ideal if you need prompt feedback. It involves chatting with a Betway agent right there on the site. To locate the live chat support option, open the menu and click the Contact US option under ‘Quick Links’.

Sometimes, the support system is under maintenance. If you get such a message, click the icon written: “Create conversation”. Betway will assign you an agent who joins the chat almost immediately.

Speaking of agents, the support reps at Betway are super-friendly, professional, and, most of all, prompt.

You can expect feedback in under 1 minute, at any time of the day or night. That’s what makes the live chat at Betway the best contact choice.

For most Kenyans, watching English movies and reading English texts is not a problem. However, sometimes, when it comes to speaking or writing in English, that’s where things go south.

But don’t worry.

At Betway, you can contact the live chat support team in English or Swahili. Or, if you like, why not give a cocktail of these languages? If English betrays you, the customer care team will still give feedback even if you mix English and Swahili.

Swahili:

See? From the image above, even the customer support staff goes with the flow. So don’t hesitate to do your thing.

Phone

Phone support is also available. In our evaluations, it’s the fastest option. The only problem is sometimes the customer care team may be on another call. As a result, you’ll need to wait.

All in all, you can find the phone call option on the Contact Us page. Betway’s phone number is +254 20 514 2400. Standard call charge rates apply.

Email

You can also present your complaints or queries via email. Unlike most bookies or online casinos, Betway responds fast to emails. On average, it takes less than 24 hours to get Betway’s feedback via email. Sometimes it may take an hour or so, or even minutes.

Again, the email option is on the Contact Us page on Betway’s menu. You can contact them at any time, day or night.

Social Media

Betway understands that most Kenyan bettors are active on social media. That’s why, to connect with their patrons, they’re also available on these platforms.

On Twitter, the official Betway’s page is @Betway_KE. You can also find them on Facebook at /BetwayKenya.

Remember, Betway never asks for money to activate your account. Scammers on social media may request money or personal information to “activate” your account. Don’t fall for that.

Contact form

Lastly, you can use Betway’s contact form. It’s a straightforward option that requires you to enter basic personal details and your query.

Just provide your Airtel or Safaricom phone number and email address. You then need to select a query type from a list of options. After that, you can explain your issue on a query box, and submit.

Design and Navigation

A first look at Betway’s website shows the bookie knows what modern sports betting is all about. First, the website looks contemporary. When it comes to layout, everything is in a perfect spot. This makes it easier to locate what you’re looking for.

The menu is in the top left corner, followed by Betway’s logo. On the top right are the Login and Sign Up options. Below these are several sections:

• Sports
• Live
• Betway Jackpot
• Esports
• Promotions

The site loads quickly on all devices. As a result, you won’t wait long before getting into the betting action.

Security and Reputation

Since sports betting involves giving out your details, it calls for a legit and safe sportsbook. Only then can you be confident that your information is confidential.

Luckily, Betway is a legit Kenyan sports betting site. It holds a BCLB license (license No. BK 0000432). On top of that is a Public Gaming license (license No. 0000268).

Although the site deals with sports only, it can also offer casino gambling. This is thanks to the Public Gaming License, which allows the provision of casino services to Kenyan gamblers. Nonetheless, it’s known by many as a sportsbook, not a casino, and its reputation is unquestionable.

Regarding security, Betway adheres to a strict privacy policy. This means the site cannot share your information with any third party. Also, the platform uses SSL encryption. This security tool safeguards your data from hackers and other intruders. As a result, you can be sure your info is in safe hands.

Final Evaluation

After a careful analysis, we’ve rated Betway 4.8 out of 5. The remaining 0.2 is something that Betway can work on.

First, there is no casino at Betway. Some Kenyan bettors prefer betting on sports. Then, when their favorite teams are not playing, they may have fun with casino slots and table games. However, this is not possible at the moment at Betway.

Betway should also introduce a VIP program. This will favor Kenyan high rollers by giving them a red carpet treatment as a reward for their loyalty.

Besides the two downsides, Betway is a legit online betting site in Kenya that knows what local bettors want. It offers high odds, tens of markets, and sports to bet on. Without a doubt, this site merits the attention of every Kenyan sports betting enthusiast.

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