Palms Bet Review 2024

Palms Bet Promotions and Bonuses

Whether you’re a casino or sports player, Palms Bet has an offer just for you. Here are the available bonus offers at Palms Bet:

Sports Bonus

These bonuses apply to Kenyan sports bettors only:

Combo Bonus

Palms Bet awards a 500% combo bonus on pre-match bets. Here’s how to claim the offer:

1. Sign up for a Palms Bet account
2. Place at least 2 pre-match accumulator bets
3. Ensure the minimum odds for each selection is 1.20
4. Don’t place bets on markets with a 0% margin

The Combo bonus is worthwhile since it’s available for all sports. Also, it pays out the offer as a bonus or cash.

Deposit 99 KES, Get 99 KES

In this offer, Palms Bet awards you Ksh. 99 when you deposit Ksh. 99. Here’s how it works:

1. Log in to your Palms Bet account
2. Deposit at least Ksh. 25
3. Choose the Ksh. 99 daily bonus

This offer is worth it, considering you have to wager it 5 times within 15 days. This is an average wagering requirement and enough time to fulfill it.

Casino Bonuses

If you’re a casino player, here are the bonuses you can claim:

Drops & Wins

The Drops & Wins promotion is available at Palms Bet until the 6^th of March 2024. It comes with a prize of up to Ksh. 300.000.000. Here’s how to take part:

1. Ensure you’re a registered casino player at Palms Bet
2. Take part in weekly tournaments
3. Make at least one spin on any participating games

The prize that comes with this promo is enough to make this offer worthwhile. All you need is a bit of skill and luck, and you’ll scoop big.

Weekly Super Cashback

Palms Bet Weekly Super Cashback bonus comes in several forms. You can get a Sports Free Bet, Cash Bonus, and Casino Free Spins.

This is a loyalty offer that’s available every Monday. So, to get the bonus, you need to be a regular player. You will then get a congratulatory message from Palms Bet every Monday notifying you of the bonus they’ve awarded you.

Free Spins

Palms Bet Free Spins Bonus awards you up to 50 free spins every day. Here’s how to claim the promo:

1. Register for a Palms Bet account
2. Select the Free Spins bonus in the promo section
3. Deposit Ksh. 200 to get 10 FS, Ksh. 600 for 30 FS, and Ksh. 1000 for 50 FS

Note that you can use the bonus on only 10 games, mostly from CT Interactive. Also, you must use your free spins within 24 hours before they expire.

Level Casino Jackpots

The 3-level Casino Jackpot applies to all casino games from CT Interactive. By playing any of the CT Interactive slots, you can win a jackpot level. It could be Gold, Silver, or Bronze.

Free Prediction Game

The Free Game Prediction challenge at Palms Bet is straightforward. It comes with a prize pool of Ksh. 100.000. This is how to take part in the challenge:

1. Register for a Palms Bet account
2. Head to the promotions section and select Free Prediction Game
3. Predict the outcome of the events available for the promo
4. Wait for the Palms Bet random system to pick winners

This offer is worthwhile because it awards up to the 141^st winner. The only issue is it doesn’t show the number of participants. This makes it harder to know how much you’re likely to win based on your position.

Palms Bet Kenya Betting (Sports)

Palms Bet sports section features over 30 different sports. Football, basketball, volleyball, and cricket are among the popular sports available.

You can also bet on less popular sports like:

• Biathlon
• Gaelic Football
• Futsal
• Squash
• Gaelic Hurling

It also features over 10 different leagues, including

• English Premier League
• Bundesliga
• Kenyan Premier League
• UEFA Europa League
• French Women Open Singles

Because there are hundreds of daily events, you can use the search bar at the top. It will help you find a tournament, league, or team faster. You can then select the markets you prefer and even save them in favorites.

Odds

Simply put, Palms Bet offers extremely high odds.

To confirm this, let’s compare Palms Bet with 2 other well-known Kenyan sportsbooks. For this comparison, we’ll use the odds of a match between Sevilla FC and Real Madrid played on 27^th May 2023:

Sportsbook	Sevilla FC Win	Draw	Real Madrid Win
Palms Bet	3.01	3.67	2.52
Betika	2.95	3.60	2.48
Odibets	2.95	3.60	2.50

As you can see, Palms Bet offers way higher odds than the other two bookmakers. You should still expect high odds even during in-play betting.

Like most betting sites in Kenya, It doesn’t offer other odd formats. The decimal format is the default. This is not a problem, though, as many Kenyan bettors are most familiar with it.

Notably, you can place odds of as low as 1.04 at Palms Bet. If you’re not a risk taker, this is a great option.

Betting Markets

Palms Bet offers over 50 markets. You can bet on common markets such as Over/Under, Double Chance, and Both Teams to Score. Handicap markets are also available.

The markets change from league to league. Take a Premier League match between Arsenal and Wolves, for example. Before the match began, it had over 32 markets.

Let’s take another football match, but this time from the Kenyan Premier League. The pre-game markets of a match between Mathare United and Commercial Bank were less than 5.

Here’s a table summarising the average number of markets across different sports:

Sports	No. of Markets
Football	30+
Basketball	20+
Tennis	15+
Ice Hockey	15+
Boxing	5+

Football and basketball have the most markets. That’s how it is in almost all sportsbooks. It’s hardly surprising since the two are among the most popular sports in the world.

Live Betting and Live Streaming

Palms Bet has a LIVE sports section. Here, you can make in-play bets. Even better, live stream matches on different sports.

Live betting is different from pre-game betting in terms of odds and markets. The odds of a live game may increase or reduce depending on the performance of each team.

When it comes to markets, some markets are not available for in-play betting. For example, an Under 1.5 market doesn’t apply if the total goals scored exceed 2.

Back to live streaming, It makes it optional to live stream a match. That means you decide whether or not you want to watch a game live.

Notably, not all games are available for live-stream. To find out the games you can live stream, activate the live-stream feature.

To watch a game, scroll to the bottom of the live stream page.

Free Bet

Imagine winning a bet without risking your money. Sounds cool? The Free Bet feature at Palms Bet allows you to wager at their expense.

For example, say you place a 200 Free Bet at odds of 2.5. If your bet wins, you’ll get Ksh. 500 (200 x 2.5). Palms Bet will then subtract the 200 Free Bet. That will leave you with a risk-free Ksh. 300.

The Free Bet feature is only available in sports. It doesn’t apply to casino players. Noteworthy, you can’t use the Free Bet feature on an event with a VOID status.

Notably, It has useful information on how to use the Free Bet feature. Simply scroll to the bottom of the homepage. Here, select the Info: Free Bet option under the HELP section.

Cash Out

At Palms Bet, there’s no need to wait until the end of an event to lock in a win. The Early Cash Out feature allows you to settle your bet during an event. You only need to hit the Cash Out icon at any time during a match.

Palms Bet Casino

Besides sports, Palms Bet also has a casino. This is praiseworthy as few Kenyan sports betting sites feature casinos. The Palms Bet casino has over 350 games.

You can play games in several categories, including:

• Happy Hour
• Slots
• Live Dealer
• Table Games

Above these categories is a search bar. You can use it to find a game provider or your preferred casino game. Speaking of game providers, you can find a game based on its software developer.

Palms Bet seems to specialize in online slots. That’s because the slots take the biggest slice of the game catalogue. Besides slots, you can also play live and table games.

Slot Machines

There are over 330 online slots at Palms Bet. The slots section features several popular games, such as:

• Sweet Bonanza
• Big Bass Bonanza
• Wolf Gold
• Gates of Olympus
• Book of Fallen

These slot machines fall under different categories, including:

• Instant Games
• Recommended
• Newest
• Drops and Wins

To keep the entertainment rolling, Palms Bet features several types of slots. You can play Megaways slots such as the Chilli Heat Megaways. Also available are jackpot slots such as Duck Spell and Moon Lord.

Additionally, the slots vary in terms of layout. Some, like the Win Storm and Big Bass Bonanza, have 5 reels. Others have 6 reels, for example, Gates of Olympus.

Palms Bet seems to update its slots catalog regularly. That explains the huge number of slot machines on the platform.

Without forgetting, the site offers some information on most slot machines. You will, thus, be able to tell a game’s volatility and number of paylines. For further information, you may need to check with a game’s software provider.

Board Games

The board games section at Palms Bet is not as extensive as the slots department. It’s hardly surprising since slots take the biggest slice of games in almost all gambling sites.

Palms Bet offers over 10 table games. They’re not as much to get you a sore thumb when scrolling. You can, however, use a search bar if you want to find a table game faster.

The table games available at Palms Bet include:

• Blackjack
• Poker
• Roulette
• Baccarat

Unlike the slots section, Palms Bet doesn’t update its table games section regularly. That’s why the number of board games on the platform is few.

Notably, the site doesn’t provide information on its board games. So, you’ll have to check with a game’s developer.

Free Casino Games

It’s possible to play free casino games at Palms Bet. The best part is you don’t have to log in or sign up to play these games.

To play a game for free, just click the Demo option of the game.

The game will open on a new tab and you can play for as long as you wish.

Unfortunately, the only games you can play for free at Palms Bet are online slots. You must log in to play table games and live dealer games.

If you’d love to try out Palms Bet slots for the first time, consider playing their demo versions. This will familiarize you with the slot game before cashing in real money.

Software Providers

Over 5 game developers have collaborated with Palms Bet. These are reliable game providers that create games consistently. So, you can expect new titles at Palms Bet often.

Notable names here include:

• Pragmatic Play
• Playson
• Fazi
• Ezugi
• CT Interactive

These software vendors hold licenses from reputable jurisdictions. So, you can be sure their games are of high quality, safe, and fair.

Payment Methods

Palms Bet Kenya only accepts deposits and withdrawals via M-Pesa. That means you can’t use Airtel Money, cryptocurrencies, or e-wallets to transact on the site.

The minimum amount you can cash in at Palms Bet is Ksh. 10. This is a reasonably low amount, as most Kenyan gamblers can afford it.

As for the maximum, Palms Bet accepts up to Ksh. 150.000 per transaction. Again, considering the minimum amount, this is a huge range.

When it comes to withdrawals, Palms Bet accepts withdrawals of as low as KSh. 30. Compared to most sites in Kenya, this is a low amount. It suits most low-roller gamblers in Kenya.

Regarding the maximum amount, you can only cash out up to Ksh. 50.000. Now this is a low amount compared to most Kenyan gambling sites. It indicates Palms Bet is a small Kenyan betting site revenue-wise.

As you may know, KRA charges a 20% tax on all gambling winnings, regardless of the betting site. That means there’ll be a deduction of 20% of your Palms Bet winnings.

Palms Bet App

Currently, Palms Bet doesn’t have a mobile app. Fortunately, you can still place bets using your mobile phone. The site’s web version works perfectly on all smartphones, regardless of the brand.

Also, your smartphone’s screen size doesn’t matter. Thanks to HTML5 technology, Palms Bet tailors all content according to your screen size.

There’s not much of a difference between the mobile and PC versions of Palms Bet. On the mobile version, the Palms Bet logo is at the center with the menu located on the left.

Just like the PC version, the Login and Register buttons are in the top right corner. Below these are several categories, such as sports, casino, and live casino.

The beauty of using your smartphone is it’s much more flexible than using a desktop computer. You can place bets on sports and the casino anywhere, at any time.

How to Create a Palms Bet Kenya Account

The sign-up process at Palms Bet Kenya is straightforward. You don’t need to verify your account, by the way. As a result, you can be sure of a fast registration process, say, less than 20 seconds.

That said, these are the steps to set up a Palms Bet account:

1. Click the Registration icon on the top left corner of the site’s homepage
2. Enter your Safaricom phone number
3. Create a strong password and repeat the password to confirm
4. Enter your first and last name
5. Enter your date of birth and click the Registration icon

You should tick a small box to accept the terms and conditions at Palms Bet after filling in your details. Notably, you should only sign up at Palms Bet if you’re above 18 years old.

After registering for a Palms Bet account, you’ll need to activate the account. To do this, enter a 6-digit code you’ll get from Palms Bet. If you don’t receive the code, text the word CODE to 0712 777 774.

Customer Support

Palms Bet offers a professional and friendly customer support service. Here are the options to reach out to the customer care agents at Palms Bet:

Live Chat

Unlike most betting sites, you won’t see the live chat icon at Palms Bet. To access this option, you’ll need to scroll down to the bottom of the homepage. Here, select the Contact Us option under the HELP section.

You’ll be redirected to another page where you’ll find the live chat option. All you need to do is hit the Start Chat icon.

The best part about the live chat at Palms Bet is the fast response time. It typically takes about 1 minute to get feedback.

Another thing: The live chat representatives are Kenyans. So you can be free to use Swahili or English however you want. They respond in the language you’re comfortable with (English and Swahili, of course).

If you prefer the customer support agents to call you by your nickname, no worries. Simply head to the menu at the live chat option and select the Change Name option.

Other options also exist on the menu. The Sound On option, for example, alerts you when an agent has sent you a message.

If you’d love to maximize the live chat block, simply click the Pop Out Widget option. The live chat will appear on a different tab. You can then maximize the page however you please.

Notably, you can choose to end your chat with an agent. You only need to click End this Chat Session on the menu. Once you end the chat, the live chat block will disappear. That means you’ll start a new live chat session, probably with another live chat agent.

Email

Still on the Contact Us option is Palms Bets’ email. You can drop them an email at support@palmsbet.co.ke.

Although email is slower than live chat in terms of feedback, it’s still reliable. You can expect feedback in under 24 hours.

Telephone

Another option for reaching out to the customer support team is via telephone. They have two telephone lines – 0712 777 774 and 0707 737 843.

They’re available 24/7. So, don’t hesitate to give them a call whenever you have inquiries. They respond even at midnight.

Notably, the two telephone lines are not toll-free. That means you’ll need to load airtime for the phone call to go through.

Design and Navigation

Navigating through Palms Bet is no hard task. This is thanks to the contemporary clean look of the site. The homepage is just relaxing to look at because of the simple design.

It has done an outstanding job with the simple jungle theme. Most Kenyan betting sites don’t have themes in the first place.

When navigating the site, nothing seems out of the ordinary. The Login and Register icons are on the top right as in most sites. Also, the sports, casino, and promotions sections come after the Palms Bet logo.

Switching between the said categories is exceptionally smooth, by the way. That’s because the pages load quickly. Thanks to the fast loading times, you won’t experience any trouble when placing a bet.

At the footer of the homepage is the site’s licensing information. Almost all legit betting sites, not just in Kenya, display their licensing information at the bottom of their homepage.

Speaking of licensing…

Security and Reputation

The first thing to look out for before joining a betting site in Kenya is its licensing and security. There are lots of scam sites these days. Of course, you don’t want to risk your money and sensitive information, right?

Fortunately, when playing at Palms Bet, don’t sweat it. The gambling site is a product of Southscape Investment Ltd. This is a legit company with a license from the BCLB.

Although the licensing information is on the site, it’s best to confirm from BCLB’s website. Sure enough, when you look up the BCLB’s official site, Palms Bet is on the list of licensed operators.

Regarding security, Palms Bet Kenya has a valid SSL certificate. To confirm this, click the small padlock next to the site’s web address.

Since it is a secure site, you can put your mind at ease when betting on the platform. Besides protecting your financial information, your personal information is also safe.

Final Evaluation

After an exhaustive review, Palms Bet gets a 4.8/5 rating. It features everything a casino and sports bettor in Kenya can wish for.

The site has a few minor fixable issues. For instance, they can add a VIP program and develop a mobile app.

All in all, Palms Bets provides high odds guaranteeing huge wins. The site also offers tens of markets, generous bonuses, and professional customer support.

Considering their simple sign-up process, is there anything more to ask for? Probably not.

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