Kenya Bet365 is a renowned sport and casino betting platform that began its operations in Kenya in 2000 and has since grown.
The site has an interactive and lovely design consisting of a distinctive eye-pleasing green and yellow color scheme, with a list of game categories located on the left side of the page.
Besides, the site offers both a sportsbook section as well as a casino section – something not seen too often on gambling sites.
On top of that, the sportsbook is fantastic, with vast markets and submarkets at competitive odds. The following honest review will plunge you into the world of Bet365 Kenya.
The bonus page at Bet365 Kenya delivers freebies and rewards like:
- Website:
- Foundation:2000
- Licenses:BGCL
- Min. Deposit:Ksh 1000
- Support: support-eng@customerservices365.com
- Mobile App:Android, iOS
- Payment Method:
- Availability of cash out function
- 24/7 customer support
- Free live streaming
- Large betting markets
- Safe and secure payment methods
- Lack of local offices
- Limited promotion options
- Lack of mobile payment integration
Bet365 Welcome Bonus
The welcome bonus is a freebie reward for new players who sign up for a Bet365 account. This freebie helps them to jumpstart their betting and increase their chances of winning.
What happens is that when a new player deposits Ksh 1000 and more, they become eligible to receive free Bet Credits equivalent to 15% of their deposit amount and up to Ksh 6000. These bet credits enable them to place bets even when their bankroll is insufficient.
Players can use the free Bet Credits awarded to stake in sports across many markets. Excitingly, players who win from the use of Bet Credits will have their bonus added to their withdrawable balance. Notably, you can combine cash and Bet Credits to fund a bet.
How to Claim Your Bet365 Welcome Bonus
Claiming your Bet365 welcome bonus is easy. To get yourself started, do the following:
- Login into your Bet365 Kenya account;
- On the top left corner of the page, click the menu feature labeled ‘A-z’, and you will be directed to a new page with the ‘Offers’ section;
- On the new page, click the ‘Offers’ section on the top menu, and you will be redirected to a new page consisting of all available offers for various sports markets;
- In the ‘Special Offers’ section, click ‘Open Account Offer’, and you will be directed to a page where you can claim your offer;
- Click ‘Claim Now’, and 15% of the deposit made will be added to your Bet Credits account.
Bet365 Welcome Bonus Terms and Conditions
The welcome bonus at Kenya Bet365 is governed by a number of multiple terms and conditions that players should remain vigilant about to become eligible. They include:
- The bonus offer is only available for new players. To qualify, you should deposit Ksh 1000 or more and get free Bet Credits equivalent to 15% of your deposit amount and up to Ksh 60.000. Notably, Bet Credits are non-withdrawable and will be held in your account and released whenever you need to use them.
- You should place qualifying bets worth 12 times your deposit to activate your Bet Credits.
- To qualify for the release of your Bet Credits, at least one of your qualifying bets should have 1.20 odds or greater.
- Bet Credits aren’t counted in any of your returns and will remain non-withdrawable in your account.
- In case your account remains inactive for 90 consecutive days, your Bet credits will be forfeited and removed.
In our opinion, the terms and conditions governing the Bet365 Welcome Bonus aren’t realistic. It’s hard to win with Bet Credits, given that, in our feeling, the activation process is marred with complicated conditions. Placing a multi bet worth 12 times the deposit amount and having a bet with minimum odds of 1.20 deems bets placed with Bet Credits risky. For instance, when you deposit Ksh 1000, then it means that on your bet slip, you should place bets worth Ksh 12.000. Given the massive amount on the bet slip and the minimum qualifying odds of 1.20, the bet selection is vast, which turns the bet into a risky one. Hence it’s hard to guarantee a win with Bet365 Bet Credits.
Bet365 Kenya 70% Soccer Accumulator Bonus
The Soccer Accumulator Bonus is an offer available for football sports players at Bet365. This bonus requires players to place a pre-match bet consisting of at least 2 selections on; Both Teams to Score, Full-Time Result, or Both Teams to Score markets for a selected number of competitions and leagues. When all the matches finish playing, and your bet is successful, a bonus amount ranging from 2.5% up to 70% will be added to your winning.
Excitingly, you will be awarded your accumulator bonus in cash. The premium is added to your withdrawable balance, and you can withdraw anytime. Notably, you need to place your bets using real money and not Bet Credits to qualify for Bet365 Soccer Accumulator Bonus.
Bet365 Soccer Accumulator Bonus Terms and Conditions
Bet365 Accumulator Bonus is not without terms and conditions. Stay vigilant on the following terms and conditions to increase your chances of qualifying for the bonus:
- All new and eligible players can receive Bet365 Soccer Accumulator Bonus.
- You can receive up to Ksh 10 Million bonus amount upon winning.
- Enhanced prices pertaining Full-Time Results on placed bets do not count.
- An accumulator bonus is not applicable in situations where a bet has been cashed out fully. In partial cash out, the remaining active stake will be used to calculate the bonus.
- The new stake will be used to calculate the bonus in case you edit a qualifying bet with the Edit Bet Feature.
- Double chance bets, bets placed with Bet Credits or combination bets with bonuses will not qualify for the Accumulator bonus offer.
How to Claim Your Bet365 Soccer Accumulator Bonus
To claim your Bet365 Kenya Soccer Accumulator Bonus, here is a simple procedure to follow:
- Login into your account;
- On the top left corner, click the navigation menu labeled ‘A-Z’.
- Head to the top right corner of the new menu and click ‘Offers’. You will be directed to a new page comprising sports markets with bonus offers;
- Click the ‘Soccer’ section sports market, and you will land on a page comprising of offers available soccer bonuses;
- Click the ‘70% Soccer Accumulator Bonus’, and you will be directed to a new page where you can view and claim your bonus;
- Click ‘Claim Bonus’ and wait for the bonus to be added to your withdrawable balance.
Bet365 Kenya 70% Tennis Accumulator Bonus
This bonus offer applies to both new and experienced players. It involves betting on tennis and ensuring that you have 2 or more pre-match accumulators in your selection. To increase your chances of winning, bet on; To win the match. What you need to do is to set a winner and the betting markets for double and single matches from any challenger tour event, Grand Slam, WTA, or ATP. You also need to do the same for tennis matches from the Billie Jean King Cup and Davis Cup.
In case your selection wins, you will receive a 5-70% bonus, which will be added to your withdrawable balance. However, the bonus amount depends on the number of selections you make in your bet.
To receive this bonus, simply login into your account, and if you don’t have an account, sign up for one. Next, click the ‘Current Offers’ section at the bottom of the homepage under the ‘Promotions’ section. You will then be redirected to a new page with all bonus offers available at Bet365. Browse through the page and click the ‘70% Tennis Accumulator Bonus’ offer. Then, click the ‘Claim Bonus’ button, and there you go.
Bet365 70% Tennis Accumulator Bonus Terms and Conditions
Your eligibility for the 70% Tennis Accumulator bonus is governed by a number of terms and conditions. Be sure to read them below:
- The offer is available to both new and eligible players. To see a complete list of your bonus, login into your account, select the ‘Current offers’ section on mobile and on a desktop, go to the ‘Promotions’ section at the bottom of the homepage.
- The bonus does not apply to bets placed with Bet Credits.
- The maximum bonus amount that one can win is Ksh 10 Million.
- The Tennis accumulator bonus will not apply to multi bets where Bet Boosts have been used.
In our opinion, the Bet365 70% Tennis Accumulator Bonus is of good quality. The terms and conditions governing this bonus are realistic, simple, and easy to follow. In addition to that, the maximum bonus amount is quite impressive and appeals to any player regardless of their betting experience. It’s hard to come by this kind of generous offer from a single sport in other Betting sites.
Bet365 Kenya Betting (Sports)
Just in case you would want to know why joining Bet365 is worth it, then explore its sportsbook offering. Bet365 sets a bar in the sportsbook, offering an impressive selection of 50+ different sports. Hence, you will not lack something exciting to bet on, starting from global favorites such as Football, tennis, cricket, horse racing, basketball, baseball, ice hockey, and many more.
Our team checked out Bet365 sports betting and found that the ‘Live Tab’ and ‘My Bets’ sections make Cash Out in live sports betting a success. The two sections have an exciting ‘favorite’ feature that will give you a chance to select your favorite sports games. To use this feature, login into your account and click on the ‘My Bets’ section. Next, click the ‘Live Tab’ section, then hover around to the right corner at the top of the page. Proceed and click on the star at any instance it appears. What happens is that your selections will move to the top anytime you click the star making it possible to cash out your bets.
Not only does Bet365 have a great selection of sports, but the depth of market coverage is unparalleled. There’s a wide variety of bets on offer – from common to much more obscure pre-match bets. Plus, their ‘In-play’ section has detailed statistics, which makes it super easy to follow the action. After logging in, you can even watch live-streaming matches.
You will get a good number of leagues to play within these sports, for instance in soccer, you will meet famous leagues like English Premier League, UEFA Champions League, and many more. On top of that, you will access a vast number of submarkets that will help you leave you with more options to choose from and experience the thrills of playing at Bet365 Kenya. Our team checked the Bet365 sportsbook, and what they could say is that there are unlimited betting ways, and excitingly the availability of a customizable bet builder to use.
The ‘Sports’ tab on the top menu will lead you to the sports page, which is full of sports markets that will give you lots of options for placing bets. With so many options, Bet365 betting platform is no doubt an excellent choice for having fun while placing bets.
Odds
Bet 365 Kenya offers incredibly competitive odds, so you can get great value when placing your bets. To illustrate this, let’s assume you’re betting on a match between Chelsea and Manchester United. Our team checked the odds from different Kenyan sportsbooks including Betika, Sportpesa, and Bet365 Kenya. Below is a comparison table of what they witnessed in terms of odds.
Sportsbook | Odds |
---|---|
Bet365 | 1.19 |
Betika | 1.12 |
Sportpesa | 1.14 |
In the table, you can expect an average return of Ksh 1.19 for every Ksh 1 bet placed with Bet365. On the other hand, with Sportpesa and Betika, you will only get Ksh 1.12 and 1.14 respectively on average for every Ksh 1 bet placed – that’s a 7% and 5% difference.
From the comparison table, it’s clear that when it comes to football betting in Kenya, Bet365 takes the lead in offering some of the best odds when compared to other outlets such as Sportpesa and Betika. With excellent player service and significant win percentages, you can be sure your bets are in good hands with Bet 365.
The odds on Bet365 Kenya are displayed in a decimal format and can be changed to other formats such as fractional, American, and implied probability for your convenience. This allows you to quickly assess the profitability of each bet and make the most informed decisions when placing your bets.
You can change the odds display anytime you want to suit your preference. Simply, do the following:
- While logged into your account, head on to the ‘Preferences’ section accessed through the account menu;
- From the drop-down menu provided, select your preferred display option;
- When logged out, head to settings at the bottom of the homepage and select your preferred option from the odds display in the dropdown menu.
In your selection, you can choose an American/fractional odds display. With an American display, the majority of sports will fall here. Besides, the fractions and decimals will display sports and markets that use them.
Betting Markets
When it comes to top-tier sports betting sites, Bet365 is second to none should definitely be mentioned. This bookmaker is undoubtedly one of the most reliable in the online space and provides a vast number of popular sports betting markets which include:
- Full-Time Result
- Double chance
- Both Teams to Score
- Correct Score
- Draw No Bet
- Half-Time/Full Time
- Result/Both Teams To Score
- Total Goals
No matter what type of sports you’re into, you’ll likely find a market for it here. Our team checked out the Bet365 betting varieties and discovered some traditional favourites such as; To Win Outright, Both Teams To Score, and Draw No Bet to those rare Asian handicaps and league specials. On average, we discovered 20+ rare markets at Bet365.
At Bet365, you will get a variety of sports, from local tournaments featuring up-and-coming teams to prestigious continental leagues. With Football being the most popular betting option at Bet365, you will find upcoming matches from major leagues around the world such as:
- English Premier League
- Italian Serie A
- Spanish La Liga
- UEFA Champions League and more.
Despite that the popular betting markets remain similar for all leagues, the rare markets do not. They differ from one league to another, where some of them present in one league may miss in other leagues.
Sports on Bet365 Kenya differ from one another when it comes to the number of markets. You can have fun and thrills by betting on as many markets as you can. For instance, on average, you have 30+ markets to choose from in Football, Tennis, and basketball.
Live Betting and Live Streaming
Live betting (also known as in-play betting) is an exciting way to get involved in the action at Bet365 Kenya without waiting for the match or race to end. With live betting, you can make your wagers while the game, match, or race is still in progress, unlike in pre-match betting—so you won’t miss out on a single second of the adrenaline rush!
You can view Bet365’s In-play matches by going to the ‘In-play’ button at the top of the screen and choosing the sports you want to bet on, and viewing what is happening at the moment. The ‘In-play’ section of Bet365 provides users with a wholly immersive experience with a wide selection of live sports and betting markets, as well as premium live streams, seamless live updates, and audio-only choices.
You can live stream sports matches at Bet365 Kenya! You can access all the most popular sports and leagues, from Premier League football to UFC fights. All you need is a funded account or have placed a bet in the last 24 hours, and you’re good to go. To watch live streams, you need to have a good internet connection – at least 1 Mbps is necessary for services from Bet365 Kenya to work properly.
The great news is that Bet365 Kenya provides an extensive list of sports that can be watched on their platform! You can watch all your favourite teams compete in soccer leagues like the Premier League and La Liga, cheer for your boxer in showdowns between MMA heavyweights, or check out incredible sports events like:
- Volleyball
- Table Tennis
- Esports
- Cricket
- Bowls
- Tennis
- Horse Racing
- Greyhounds
- Basketball
- Squash
Our team checked out live streaming at Bet365 and noted that To stream a match live; you need to login into your account and head onto the In-play page accessed by clicking on the ‘In-play’ section at the top menu of the homepage. From the overview menu, choose sports from the fixtures provided with a live stream feature just next to them. If you are using a desktop and you would like to lock your live stream, click the ‘Pin Icon’ and continue navigating through the In-play page as you watch your favourite sport.
Cash Out
Bet365 offers you the chance to cash out part or all of your running bets for a certain period. With this feature, you can withdraw your stake if you think your chances of winning are low. The amount you get, though, will depend on the time of cash out and the current standing of your bet. You can only use the Cash Out feature on live bets enabling you to minimise losses and get some part of the funds back.
Our team checked the Cash Out feature on Bet365 and found out that to use it; you need to have running bets. To begin your Cash Out journey, simply login into your account and check out your currently unsettled bets next to the ‘My Bets’ Section. With the current Cash Out price, view your eligible bets by clicking on the ‘My Bets’ tab. Click the ‘Live Tab’ to view the In-play bets, prevailing Cash Out amount, and the live score. Select your favourite bets by clicking on the star at the top right corner. At the bottom of your selection, click the “Cash Out” button, then confirm your decision.
Bet Builder
Bet Builder is a sports betting tool that allows players to customize their bets by combining different markets from the same game. For example, you might choose a double chance, a potential goalscorer, goals over/under, and other choices. If you want to know how combined bets work, then use the Bet Builder. To use this feature, you need to create a unique bet comprising up to 12 selections.
All your selected matches in your Bet Builder must win your bet to win overall. To create your bet builder, you need to start by navigating your selected game before heading over to the Bet Builder at the header. Next, you will see the available markets related to your fixture and all odds determined with every selection that you make. Add your selections to your bet slip, then choose your stake. You can view your bet in the “My Bets” section after you have placed and confirmed.
Excitingly, you can easily add new combinations to your previous selections on your bet builder. What you need to do is click on “Reuse Selections” which will allow you to instantly add the selections you had made previously to the Bet Builder Coupon.
Bet Boost
Bet Boost offers a higher return price on selected sports from different markets. This feature is available only to eligible players. However, the cashout amount will rely on non-boosted odds. On Bet365, you can view Bet Boosts for future events by clicking on your preferred sport or the home page.
Notably, all events at Bet365 with Bet Boosts are indicated with bet boost green arrows where the available boosted prices will show on the coupon bearing a crossed-out original price.
Bet365 Casino
At Bet365, it’s all about quality over quantity when it comes to the variety of casino games offered. Players will have access to an impressive list of 550+ casino games online from some of the top providers in the industry. Whether you are a live casino, typical casino table games, or slots enthusiast, then you will find them all at Bet365.
Slot Machines
The surge in the popularity of online casinos means players can find an array of popular casino games at Bet365. One of these is slots – and this casino has a huge selection. You’ll have slots from top providers like NetEnt, Playtech, WMS, and IGT. The working of the slot machines is second to none. Some of the major slots that you will meet at Bet365 Kenya include:
- Progressive jackpots: Gladiator, 8 Immortals, Divine Blossom and Kingdoms Rise, Forbidden Forest and many more.
- Megaways: Buffalo Blitz, Sahara Riches, Blue Wizards.
- 3-Reel Slots: Sizzling 7S Fortune, Crazy 7, Royal Respin Deluxe.
- 5-Reel Slots: Jungle Giants, Heart the Frontier, Lucky Emeralds.
The site uses a few filters so that you can quickly get your favorite game. Interestingly, there are only two simple ways of getting to your favorite game. Firstly, you can browse through the slot game titles to get to your game destination. Alternatively, you can use the search bar found at the top menu of the casino page. What you need to do is to type the game title and click ‘Search’. We used both methods, and they all proved to work well.
To play your favorite slot game, login into your account and click the “Casino” section at the bottom of the homepage. Select the “Casino Tab”, and a list of slot titles will appear. Use the search tab at the top left corner of the page to enter your preferred game title, then click “Search”, and the game you would want to play will appear.
The game catalog at Bet365 casino is updated regularly. You will always get something new that will enhance your fun and the thrills of playing at an online casino.
All the casino games differ from one another in terms of RTP, minimum Bet, Volatility, features, and many more. What you need to do is familiarize yourself with this information before choosing which casino game to play. To get the information, click on the ‘i’ like symbol at the bottom right corner of every casino game, and all the information will appear.
Board Games
Table game fans, rejoice! Bet365 casino has realistic options for all your favorite titles like roulette, blackjack, baccarat, casino hold ’em and video poker. Plus, with multiple versions of each game and live casino options, you have plenty of choices for an incredible gaming experience.
Searching for your favorite table game is relatively easy on Bet365 Kenya. What you need to do is Click the ‘Table Games’ section found on the top menu of the casino page, and all the casino game titles will appear. You can browse through the available casino game titles and click on the one that you would want to play.
In addition, you can use the search bar found at the top left corner of the table games page. Of importance is to type the game title on the search menu, then click ‘Search’, and your preferred game will appear. Click on the game title to experience the thrills of playing online table games in the comfort of your home.
Moreover, the Bet365 Kenya catalog is regularly updated with new casino games that you’re never without something exciting to try! On top of that, various rooms have different minimum and maximum bets depending on their featured games. From high-stakes rooms of up to 100.000 KES for experienced players to low-stakes rooms of 100 KES for newbies – there’s an experience for everyone at Bet365 Kenya Casino.
Furthermore, the website provides detailed information on each game so that you can be informed before playing. You will get everything from the RTP to the Volatility of winning. To access this information, click on the ‘I’ symbol on every game title, and there you go. All the details about the game will be revealed.
Free Casino Games
It’s not possible to play casino games for free at Bet365 Kenya!
Software Providers
Kenya Bet365 boasts some of the most reliable, reputable providers of gaming software in the industry. With their help, you can rest assured that your bets will be placed safely and securely. Here are the top picks of companies supplying gaming software to Bet365 Kenya.
- NetEnt
- WMS
- Playtech
- IGT
These providers have consistently delivered high-quality services and games to ensure that players and bettors have an enjoyable experience when they gamble. So when it comes to playing with Bet365, you can rest assured that your experience will be safe, secure, and reliable.
Bet365 Payment Methods
Bet365 Kenya accepts deposits and withdrawals through several methods. At Bet365, there are no deposit fees, and the processing times range from immediate for e-wallets and debit cards and 1-5 working days for bank transfers.
Payment | Min. Deposit | Min. Withdrawal | Processing Time |
---|---|---|---|
1000 KES | 1000 KES | 1-5 banking days | |
1000 KES | 1000 KES | 1-5 banking days | |
5000 KES | 4000 KES | 1-5 banking days | |
1000 KES | 1000 KES | Within 24 hours | |
2000 KES | 2000 KES | Within 12 hours | |
1000 KES | 1000 KES | Within 12 hours | |
1000 KES | 1000 KES | Within 12 hours | |
1000 KES | 1000 KES | Within 12 hours | |
1000 KES | 1000 KES | Within 12 hours |
Depositing money into your account is totally free, irrespective of the method you use. Notably, the method that you use to make your deposit is the same method that you should use to withdraw your winnings.
There’s no need to worry if all of this looks overwhelming; the abundance of information here means that there are more options available. In order to assist you, we will walk you through the deposit and withdrawal procedures so you will know exactly what to anticipate.
How to Deposit Money
To deposit money into your account, simply follow these steps:
- Login into your account through any browser and click on the account menu;
- Head on to the payment page by clicking the ‘Deposit’ section on the top right corner;
- Choose your preferred deposit method found at the top menu of the deposit page;
- Enter the amount that you would want to deposit;
- Initiate the transaction by clicking on the ‘Acknowledge and Deposit’ button
- Your funds will be added instantly to your account;
- Start your betting journey.
Bet365 has a key focus on responsible gambling. Even at this point, which is probably the most important for them as a company, because this is where they make their money, they still provide the option to set a deposit limit time frame. Since we haven’t come across anything like this before, we felt giving it a try was worth it.
How to Verify Your Account and Withdraw Money
Bet365 requires players to verify their accounts before proceeding to withdraw funds. To verify your account, simply do the following:
- Login into your account and head on to the Account Menu;
- Upload an image of any document issued by the government, such as a Birth certificate, ID card, driver’s license, or passport;
- Upload a photo of an alternative document for verification;
- Submit your documents and wait for Bet365 to verify your documents.
Once your account is verified, your next move should be the withdrawal of your funds. However, you need to remain vigilant on the following steps for a successful withdrawal:
- Login into your account and head on to the Account Menu;
- If your balance is 1000 KES and more, then proceed to the ‘Bank’ section;
- Choose your preferred method of withdrawal. It can either be a credit card, debit card, or other options available;
- Initiate your withdrawal request;
- Wait for the completion of your transaction by Bet365
Our team tested the payment and withdrawals at Bet365 from the Kenyan perspective. We found that making deposits and making withdrawals has an issue. The bookmaker does not accept payments through Airtel money and M-pesa like many African sites. However, you have to make your payment through online transfer or use debit cards like Visa and MasterCard.
Sadly, Bet365 does not accept Kenyan Shillings as a payment currency. Contrary, Kenyan players need to use other currencies to deposit and withdraw funds on Bet365. Some of the currencies accepted include:
- US Dollars
- British Pounds
- Euros
Bet365 Kenya App
Bet365 Kenya has a free mobile app available for download through Google Play for Android and Apple Store for iOS. To download this app into your mobile device;
- Go to Play Store on Android or Apple Store if you are using an iPhone;
- On the Play Store, search Bet365 on the search bar;
- Click ‘Install’, and the app will start downloading. The app will install itself once downloading is complete;
- When the installation is complete, tap ‘open’, then login into your account.
Our team tried the Bet365 app, and we can categorically state that the app works the same as on the computer. The interface on the mobile app is simplified and features the same sports, betting options, and markets.
Our team tried a lot of mobile apps while assessing bookmakers, but we can categorically state that the bet365 mobile app is among the top 5 favorites and the finest football betting apps. Like its parent website, the mobile app is well-organized and has a welcoming style where everything is simple to discover and use.
The mobile app is of great benefit since it offers live streaming, in-play betting, and early cashout options, both of which are crucial when placing bets while on the go. The app comes with some unique app functions, including signing in with a fingerprint if it is supported on your phone. Impressively, it is evident that Bet365 has made significant investments to make sure that its Mobile App is adequately optimized for mobile devices.
How to Create a Bet365 Account in Kenya
Nervousness about the registration process is one factor that frequently discourages people from joining a new website. Fortunately, most reputable bookmakers make this process as easy as possible and can finish it in a few minutes. This is especially true for a well-known betting site like Kenya Bet365, which goes above and above to provide a simple user interface.
Given that seeing is believing, walk through the following steps and experience how simple it is to create an account at Bet365 Kenya
- On your browser, visit the Kenya Bet365 website at www.bet365.com;
- On the top right corner of the page, click the ‘Join’ button, and you will be redirected to a registration form.
The page is long, but let’s break it into two sections. As you can see, start by filling in simple information, including your name, date of birth, email, and phone contact number;
- Proceed and choose how you can receive offers.
If possible, we recommend players choose text or mail. However, if that doesn’t work for you, you can choose to be sent to your account inbox;
- Enter your actual address in the space provided in the registration form;
- Enter your username and password. Keep your password strong and avoid using your date of birth, username, name, or email. Let your username remain between 6 and 14 characters. Notably, most of the usernames are taken, but that’s not ideal for barring you from creating your account;
- Choose a four-digit security number and enter it in the relevant section required.
- Choose your time zone, bonus code, and odds display;
- Agree to the terms and conditions and click the “Join Bet365” green button.
Our team tried the registration process at Bet365 Kenya and found no flaw. The process is not only comprehensive and safe but also easy to use. It is not our imagination that many people will have any challenges with the registration process. In case it happens, the customer support service is always available to extend their help.
Bet365 Kenya Customer Support
Bet365’s ‘Help’ section is one of the most comprehensive we’ve come across for betting sites. It’s clear that Bet365 has put a lot of effort into making sure that any inquiries players may have can be answered right away – this held when our team checked up random, specific topics since we had no trouble finding them.
For any questions that aren’t addressed in the ‘Help’ section, like if Bet365 is down, you have lots of options to contact them, including live chat, email, and via web message feature.
Live Chat
The ‘Live Chat’ feature is embedded on the Bet365 website to help players easily contact the support team. Interestingly, this customer support service is available 24/7. To get started, login into your account click the “Contact Us” sub-section at the bottom of the homepage, and fall under the ‘Help’ Section.
Next, click the ‘Open Chat’ button and enter your details, including your name and email, then click the ‘Join Chat’ button in case you have not logged in.
Our team tried out the site’s live chat feature to see what they could find out about their loyalty program. The rep was polite and spoke in English without any use of chatbots. Sadly, our team received a vague answer. Again, our team had to wait in a queue for about 5 minutes before being seen, which is not ideal, but considering how popular this bookmaker is, it was to be expected.
It was peak time, but the response was very quick. They asked whether there were excluded bets from the welcome offer, and they were told that only two or three outcome bets qualify. Fully cashed-out games did not count, plus they got comprehensive terms and conditions as well. We were very pleased with their Live Chat service when it came to speed in response.
Another way players can contact the Bet365 support team is through the support-eng@customerservices365.com email. Our team tried emailing them, which didn’t work for some reason – unclear if it’s a technical issue or not. Luckily, there’s an ideal replacement – the account messaging system. All you need to do is open your account and go to messages which is like an email within Bet365, and you will receive a response within 24 hours.
Design and Navigation
The words “simple” and “sleek” would probably be the best ways to describe the interface of Kenya Bet365. Our team checked out this website and found that it has no gimmicks, no animated banners advertising special deals, and an eye-pleasing color scheme of black, yellow, and green. Excitingly, all these elements work together to create a really sophisticated, polished layout that appeals to just about everyone.
In terms of usability, the likelihood is that you will get anything you are looking for on Bet365 Kenya with the utmost simplicity. Given the enormous amount of information on the site, it was not an easy task to keep everything organized and easily accessible.
Additionally, Bet365 Kenya offers a section called ‘Form & Stats’ that offers comprehensive statistics for a variety of sports. You need information like this to make the best bets you can in order to enhance your likelihood of winning that key win.
What’s more, bet365 is available in a staggering 21 different languages. That means anyone can have fun and experience the thrills that come with Bet365 in a language that they can understand.
Security and Reputation
In case you are worried that Bet365 operates in Kenya unlawfully, we can assure you that it is not. In addition to having a license and being governed by the British Gambling Commission, the bookmaker also owns multiple foreign licenses, including those from countries like Malta and Gibraltar that permit worldwide business.
To ensure that personal player information is protected, Bet365 has an SSL certificate that employs encryption technology across Kenya, where it operates. Additionally, Bet365 offers a Complaints Procedure part and a highly detailed privacy policy section that describes how player data is gathered and utilized.
As our team proved in our Bet365 review, the bookmaker’s dedication to encouraging responsible gambling among its patrons is one that deserves praise. Kenya Bet365 offers a budget planner, the chance to track your past spending on the site, and advice on how to spot a potential gambling addiction.
As a player at Bet365 Kenya, you will be optioned to perform the following as part of your budget planning:
- Set Deposit Limits: This restricts the amount that you can add to your account during a specific period, such as a day or a week.
- Perform Reality Checks: These are notifications intended to let you know when you’ve been logged in for a while
- Time-Outs: This lets you designate a number of hours or days during which you can refrain from gambling and Self-Exclusions. This feature will let you specify a time frame—say, a few months or several years—during which Bet365 gambling is off limits. If there are indications or reasons to suspect a gambling issue, this is typically encouraged.
We believe you should give Kenya Bet365 considerable consideration if you want to sign up with a bookmaker that is safe, secure, and where you know you will be taken care of in terms of responsible gambling.
FAQ's: Frequently Asked Questions
The customer support team at Bet365 Kenya is available in a number of ways, including email, live chat, or web message.
Add your selections, then tick the box that says ‘use free bet’ found at the bottom of your bet slip.
The minimum amount accepted is Ksh 1000 when depositing via debit cards and e-wallets.
Login into your account and click on ‘Bank’ under the account menu. Head on to ‘Withdraw’ and enter the amount you would want to withdraw. Use the same payment method that you deposited funds with.
It takes between 12 hours to 5 banking days to withdraw money from Bet365 Kenya, but that depends on the payment method you use.
Final Evaluation
In terms of usability, the likelihood is that you will get anything you are looking for on Bet365 Kenya with the utmost simplicity. However, our team checked out the information organization and accessibility and gave out negative feedback.
Given the enormous amount of information on the site, it was not an easy task to keep everything organized and easily accessible. Also, the support teams don’t give objective answers as per the query raised. Bet365 Kenya does not accept payments through M-pesa or Airtel money which are the most common payment methods in the country.
Besides, the minimum deposit amount for all accepted payment methods is high. That means Bet365 Kenya is expensive for an ordinary player. For these reasons, we give Bet365 Kenya a rating of 4.8.