Betsafe Kenya 2024

Betsafe Promotions and Bonuses

We all love free stuff and bookmakers know this. That’s why Betsafe has regular promos for its customers. Currently, the bookie offers the following bonuses to new and regular Kenyan bettors:

Welcome Bonus

As a new player, you can claim a 100% Free Bet on your 1^st deposit up to KES 1000. You can claim this bonus in three simple steps:

• Open a Betsafe account
• Deposit at least KES 20
• Place bets on odds of at least 3.00

After that, Betsafe will credit your account with the Free Bet within 24 hours. You must use the free bet once (in its entirety) in a single bet within 14 days. Counting starts after the bonus is credited to your account. Lastly, you must bet on at least 3 legs, each with the odds of 1.30. The combined odds should be nothing less than 3.50.

While the deal sounds worthwhile, we find it a bit restrictive. You must use the Free Bet at once, so if unlucky, you’ll lose the bonus money all at once. Other than that, everything else looks reasonable.

Cashback

If you bet consistently at Betsafe, you can claim a 50% cashback. This offer is only available when you lose bets on V-leagues or Virtuals. Interestingly, the V-league has matches every 2 minutes. This means you can place bets several times a day.

To grab the cashback offer, follow these steps:

• Place at least 5 bets on V-leagues or Virtuals. Your bets should total Ksh. 100 or more
• If you don’t win, you qualify for the 50% cashback offer based on your total weekly losses.
• You’ll get the bonus as a free bet.

Getting a part of your money back sounds. However, you must use it within 3 days. Should you win, the proceeds will be sent to your main wallet. Under no conditions will the free bet be withdrawable. Honestly, that’s fair!

Multi Boost

This bonus comprises a 200% boost on your multi-bet wins each time you play. Here’s how you can grab this offer:

• Add at least 4 selections to your bet slip
• Each selection should have odds of at least 1.2
• Place your multi-bet

If you win, you’ll get up to 200% boost to your winnings. Add more selections to get a higher boost. That money will be added to your account as cash.

PS: Only real money bets count. Also, you can’t use the Cash Out option. If you do so, you’re disqualified from the Multi Boost offer.

Betsafe Betting (Sports)

As a global betting brand, Betsafe has amazing sports coverage. You can bet on over 10 popular sports and dozens of top leagues across the globe. In football, for example, Betsafe Kenya covers hundreds of matches daily.

Because of the high number of sports and matches available to bet on, finding your ideal option can be overwhelming. Luckily, the sportsbook has a quick search function through which you can find current and upcoming matches on different sports.

For example, if you wish to bet on a football match between Liverpool and Chelsea, simply enter any of the team’s names in the search bar. The operator will list all the current and upcoming matches that the team will participate in. You can also search for matches based on countries or leagues.

Odds

We will say it right off the bat. Betsafe has competitively high odds. But how do they compare with other sportsbooks?

Here’s a comparison table showing the odds of a match between Rwanda and Benin played on 29^th March 2023.

As you can see, Betsafe’s odds are neither too high nor too low; they fall in between. They also don’t change rapidly, so you can easily estimate what the returns might be.

These odds are only available in decimal format.

And lastly, the minimum odds of placing a bet at Betsafe is 1.50. Most sportsbooks also have 1.5 as their minimum, so it’s the industry standard.

Betting Markets

Betsafe has 20+ markets that change depending on the sport or match involved. The common ones include Over/Under, Both Teams To Score, and Double Chance. Rare markets like Handicaps and ‘Goal Method’ are available too.

Here is a quick summary of the betting markets under some popular sports at Betsafe:

• Football – 50+ markets
• Basketball – 20+ markets
• Tennis – 4+ markets
• Ice Hockey – 6+ markets

Notably, you can get a printable snapshot of matches. The print also contains details about available markets.

If you prefer multi-bets, creating multiples on Betsafe is easy. Just click on whatever market you wish, and it’ll be automatically added to your bet slip. After that, set your stake and place the bet.

Live Betting and Live Streaming

At Betsafe, betting on live sports is possible. All sports available for in-play bets are listed under the “Live Betting” tab. However, the coverage is somehow limited.

There are a couple of differences between live betting and pre-game betting. First, the latter has plenty of options. There are lots of betting markets before a game starts. This is unlike in-play betting, where the number of options is limited.

For example, you’ll have markets like the first team to score and over/under 1.5 bets in pre-game betting. However, you cannot place such wagers in live betting, especially when there are scores already.

Also, when it comes to odds, live betting has lower odds. It’s not a surprise because you can correctly predict the outcome based on the progress of a match. This is different from pre-game odds, which are higher.

Cash Out

At Betsafe, you don’t have to wait until a match is over. You can cash out your winnings through the bet history. The process is straightforward, though you need to opt in first.

However, don’t use this feature if you want to claim any promos. For example, using the Cash Out feature automatically disqualifies you from claiming the Multi Boost bonus.

Also, don’t cash out before fulfilling all bonus wagering requirements. The operator may forfeit all remaining bonus funds and any resulting winnings.

Betsafe Casino

If casino games are your cup of tea, Betsafe has a few of them. The site has over 40 games, comprising table games and online slots. Unsurprisingly, the casino’s point of focus is online slots.

Betsafe’s casino section is designed with user experience in mind. You don’t have to go through the hassle of scrolling through the list. Just use the search bar on the top left to quickly find your preferred game. You can also save your favorites to make the experience more comfortable.

Slot Machines

There are tens of online slots at Betsafe casino. However, they are not categorized based on their types or even software providers. You can only perform a quick search of your favorite slot machine.

The slot machines at Betsafe vary in terms of themes and layouts. You’ll find 5-reel slots such as Shooting Stars and Golden Sevens. 3-reel slots such as Pay Day are also available. Nonetheless, most of the slots have 5 reels.

The theme coverage isn’t the best, but still works. You can play vintage slots such as the Book of Ra, an Egyptian-themed slot that debuted in 2005. There are also modern slots, such as The Diamond Link: Mighty Elephant, released in October 2022.

Worth mentioning, Betsafe doesn’t give information such as the RTP and volatility of the slots it offers. You can, however, confirm such information from the slots provider’s official website. And while the operator updates the slot selection, this doesn’t happen regularly.

Board Games

Since Betsafe specializes in slots, only a few table games are available. They are not arranged in any categories, but the search function will help you find whatever you want.

If you wish to play blackjack, for example, enter the keyword “blackjack” in the search bar. All blackjack variants available will immediately pop up. Besides blackjack, you can also play roulette.

Upon clicking any table game, it takes roughly 2 minutes to load. The graphics are first-rate, guaranteeing an immersive experience.

Like online slots, Betsafe doesn’t give information on the games’ features. This means you’ll have to get information from the official website of each game’s provider.

PS: There are no live games at Betsafe.

Free Casino Games

At Betsafe casino, you don’t have to pay to play. You can get a taste of each game without depositing a shilling. Even better, there’s no need to log in or sign up to enjoy these games.

Betsafe offers demo versions of its online slots. So, you can spin the reels as long as you want. You can also enjoy table games for free for as long as you like. While all games are available for free play, we found these more interesting:

• Book of Ra
• Amazing Stars
• Joker Action
• Mega Joker
• African Simba

If it’s your first time playing casino games, don’t rush to deposit money. Play the demo versions first. It’s as simple as hitting the “Try Game” icon on any game available.

The beauty of it is there are no time limits. You can play as much as you want. This allows you to fully understand the ins and outs of the game. So, you’ll have confidence when you play for real money.

Software Providers

Betsafe has collaborated with reputable companies in the casino industry. So you can be sure all the slots and table games hosted are fair and safe. Notable names in the lobby include:

• Novomatic (Greentube)
• NetEnt
• AbZorba

Most of the games available to Kenyan players are from Greentube. This is a reputable game vendor that has been around since 1980. It has published over 200 high-quality games available in over 50 countries, including Kenya.

Payment Methods

With over 30 million users, M-Pesa remains a reliable payment method in Kenya. Moreover, it’s the only payment method available at Betsafe Kenya.

Its reliability in terms of speed and security merits commendation. Although it’s the only payment method at Betsafe, it works for most bettors in the country.

You can make M-Pesa deposits in two ways. The easiest one is an online deposit. All you need to do is enter your deposit amount and then click the Deposit icon. A pop-up message will then appear on your phone requesting you to enter your M-Pesa PIN.

Alternatively, you can use the Betsafe Paybill. This option is ideal for customers with a button phone that has no access to the internet.

To use the Betsafe Paybill, follow these steps:

• Head to your M-Pesa menu on the toolkit
• Select “Lipa na M-Pesa” and choose the Paybill option
• Enter 7290099 as the business number
• Enter BETSAFE as the account number
• Enter your deposit amount and M-Pesa PIN

Betsafe App

Currently, Betsafe Kenya has a mobile application for Android devices only. With the app, you can access the casino and sportsbook effortlessly. Saving your favorite casino games is even easier on the app.

Notably, Betsafe’s mobile app is not available on the Google Play Store. So how do you download it?

Simply load the sportsbook’s official website on your mobile gadget. At the top of the homepage, a green download icon will pop up. Click on it to download the app. The process should begin immediately.

Although the sportsbook’s iOS app isn’t available in the Kenyan market, iPad and iPhone users in the country can still access the betting site on mobile. Betsafe is optimized for mobile gaming, so you can access it via any device. Everything is well-arranged just like on a PC and there are no limitations.

How to Create a Betsafe Account

To open a new Betsafe account, click the “Register Now” button and follow the steps below:

• Enter your mobile number
• Enter a strong password
• Confirm your password
• Click the Join Betsafe icon

No verification is required at this stage. Immediately after clicking the “Join Betsafe” button, you’ll get a welcome SMS from 23333. The SMS will confirm that your account has been registered successfully. You can then deposit funds and place your bets.

Customer Support

Betsafe offers first-rate betting services, no doubt. These are not just claims. It comes with proof. The operator has bagged several awards, including

• EGR Operators Awards winner 2014/2016/2017/2018/2019/2020
• EGR Nordics Awards winner 2016 to 2022
• EGR Italy Awards winner 2020
• Swedish Gambling Award winner 2020

To receive such recognition, the bookie has invested much in customer service. But before we get into how you can contact them, Betsafe has a FAQs page. This section covers different topics, from withdrawals to bonuses and account queries. In total, there are 15 categories to choose from depending on your query.

If your concern needs human intervention, contact their customer care staff via:

Live Chat

With a typical response time of about 2 hours, Betsafe’s live chat option is not the most reliable. It involves communicating live with an assigned customer support staff. However, it takes time to establish a connection. We even had to wait for an hour as they were ‘searching for an available agent’.

Email

This is our personal preference. Unlike the live chat option, you won’t wait long before getting feedback via email. We’ve reviewed several sportsbooks, and Betsafe is among the few whose email support is faster than live chat.

After sending our query via care@betsafe.co.ke, we got a reply 3 minutes later.

Yes, Betsafe states you can contact them 24/7 via English. You are, however, not limited. If English is not your thing, no need to force it. Even if you ask a question in Swahili, they’ll still respond.

Phone

Lastly, you can get help via phone. Ensure you’ve loaded enough airtime because standard call charges apply.

The phone number to call is +254 730 040000 (Airtel). If it doesn’t go through, try +254 111 040000 (Safaricom). Sometimes you may have to wait because the support staff could be on other calls.

Notably, Betsafe works with GAMHELP KENYA, a gambling addiction advice agency. If you have a gambling problem or suspect someone who has, you can call 0800 000 023. It’s a toll-free number.

Design and Navigation

Regarding layout, Betsafe deserves a hats-off and a 5/5 rating. Everything is right in its place on this modern website. So, finding your way around is simple.

On the desktop, the menu is on the top, just below the logo. You’ll find the register and login icons in the top right corner. Below the menu, all sports available to bet on are listed both in vertical and horizontal order. Click on any sport to view all matches available to bet on.

That’s not all, though. Upon clicking any link, you’ll be surprised at how fast the pages load. This is evident in both the Betsafe app and its desktop counterpart. Navigation is simply easy.

Security and Reputation

Betsafe holds two licenses from the Betting Control and Licensing Board (BCLB). These are the Public Gaming License (license No. 0000275), and Bookmaker’s License (license No. 0000437).

The Public Gaming License allows it to provide casino services in the country. On the other hand, the Bookmaker’s License permits the provision of sports betting services to Kenyan bettors.

Betsafe’s licensing status is not just a claim. They’re on the list of registered betting sites in Kenya on BCLB’s official website.

Now that you know Betsafe is legit, is it safe? Well, its name says it all. First, the site uses SSL encryption to protect all your financial and personal details from viruses and spyware.

Secondly, its privacy policy is not just for display. The gambling site adheres to every single line of its privacy policy. This includes not sharing any customer information with third parties.

Being honest, secure, and confidential has made Betsafe Kenya reputable. That’s why millions of players use it.

Final Evaluation

Overall, Betsafe gets a 4.8 rating. Why not 5? Because of two things. First, it doesn’t have a VIP program. But this is something they can fix. Secondly, although they host casino games, there are no casino bonuses.

All in all, Betsafe Kenya is a legal and legitimate online betting site. It has competitively high odds, easy navigation, tens of markets, and huge bonuses, among other features. We recommend it to Kenyan sports bettors.

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