Review of 22bet Kenya 2024

4.9
Up to KSH 35000

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22Bet Kenya has been the talk of the town since it debuted in Kenya in 2019. It has leapfrogged most online betting sites in the country, both new and old. But what’s the reason behind its success?

The work put into this betting platform is crystal clear. Besides the parent company’s ability to meet the Kenya Revenue Authority’s licensing requisites, this site is notable for high odds and a wide range of markets. But that’s not all, though.

In this 22 Bet review, you’ll learn everything there is to know about the gaming site. This includes its licensing status, bonuses, and much more. Let’s roll!

Quick Facts
  • Website:
  • Foundation:2017
  • license-line
    Licenses:Curacao
  • Min. Deposit:KSH 125
  • Support:
  • mobile-button
    Mobile App:Android, IOS
  • Payment Method:
    Visa
    Bank Transfer
    MPesa
    Airtel
    Bitcoin
    Skrill
Pros and Cons
  • High odds
  • Professional customer support
  • iOS and Android mobile apps
  • Tons of payment methods
  • A wide range of language options
  • Long verification process
  • Sportsbook page not well arranged
  • Professional customer support but slow feedback
4.9
4.9
4.9
4.9
4.9
4.9
Bonuses And Promotions
  • Up to KSH 19000Get your 22Bet Sports Betting Bonus Up to KSH 19000
    Get Bonus
  • Up to KSH 47000Get your 22Bet Casino Bonus Up to KSH 47000
    Get Bonus

22Bet Bonus

To increase your playtime, 22Bet offers several promotions. There’s a one-time bonus for new players and regular offers for existing gamblers. Here’s a closer look at each of the available bonus packs at 22Bet:

22bet bonus

1. Sportsbook Welcome Bonus

For all Kenyan bettors, 22Bet offers a 100% match bonus of up to 15.000 KES. Here’s how to claim the offer:

  • Register a 22Bet account
  • Complete your profile under the “My Account” section
  • Deposit at least 125 KES
  • The bonus will be credited to your account automatically.

Everything about 22Bet’s welcome bonus is reasonable. First, the validity period of 7 days is sensible. Also, the minimum deposit and wagering requirements of 5x are low.

2. First Deposit Casino Bonus

This one is quite big. You get up to 35.000 KES on your first deposit. Here’s how you can claim the first deposit casino bonus at 22Bet:

  • Register for a 22Bet account
  • Fill in all the fields required for your new account
  • Deposit at least 125 KES
  • The casino will match the amount by 100% and release the bonus money immediately.

While the bonus is great for its low deposit amount, the wagering requirements are rather high. You’ll need to wager your bonus funds 50x before you can cash out. 22Bet’s first deposit bonus doesn’t cover about 22 games. This includes several online slots and some table games. Also, you can’t claim the bonus if you have a cryptocurrency account.

3. Friday Reload Sportsbook Bonus

Every Friday, look forward to a 100% reload bonus on all deposits worth 1 USD or more. To claim it, follow the steps below:

  • Deposit not less than $1 per day
  • Confirm your agreement to receive sports betting bonuses
  • Claim the bonus

The Friday Reload Sportsbook Bonus comes with 3x wagering requirements on accumulator bets. You’ll have 24 hours to do this. This is reasonable, as it’s easy to fulfill.

4. Accumulator of the Day

These steps will help you claim the Accumulator of the Day:

  • Pick an accumulator of the day by choosing a bet from the provided list
  • Place a bet and wait

This offer is worth it, considering your odds will increase by 10%.

5. 8% Cashback

Every week, you’ll be eligible for a free bet via the 22Bet’s Cashback bonus. Here’s how to seize this deal:

  • Register for a 22Bet account
  • Place your bet
  • Get cashback

With this bonus, you’ll be able to win back some cash whether you win or lose. If you think about it, the cashback percentage is a bit low. So, you’ll need to make a huge deposit to benefit from this bonus. Say, for example, you deposit $1. That means you’ll get $0.08, which is far from the minimum deposit amount.

6. Sell Bet Slip

If you don’t feel like waiting for bets to be settled, you can sell your bet slip at 22Bet. To do so, just place a bet, read the Dos and Don’ts of selling bet slips on 22Bet and sell your bet slip.

With the bet slip, you may get more or fewer sales as the game continues. The only problem is 22Bet may suspend the service at any time without a reason.

You cannot sell your bet slip if:

  • The bets are already settled
  • Any outcome on the bet slip is blocked
  • The bet slip is already sold
  • The best slip value has changed
  • Any outcome on the bet slip cannot be sold
  • 22Bet decides so.

22Bet Betting (Sports)

As a bookmaker, 22Bet showcases the most intriguing games and clashes in both e-sports and traditional sports. In fact, there are hundreds of sports available to bet on. If you prefer betting on a specific sport, there’s no need to tire yourself out by scrolling. Simply use the search bar to find what you want. You can use the filter option, which works seamlessly.

There are hundreds of daily events covering different sports. This means you’ll always have a sport to bet on. Besides, there are over 20 ways to bet. And in the statistics page, you can view the data of over 15 popular sports. This includes the rankings of different players in each sport, and league standings for various teams.

Odds

22Bet’s odds are generally decent. Compared to most sports betting sites, their odds fall in between. That means it competes favorably with big brands.

Check out the comparison table below for the odds offered on a football match between Manchester City and Liverpool (played/to be played on 1st April 2023).

Sportsbook Over / Under Bets Odds (1.5) Liverpoll Wins Draw Manchester City Wins
22bet 1.18 / 4.4 5.3 4.38 1.57
Mozzarbet 1.2 / 4.0 6.25 4.10 1.60
Betway 1.19 / 4.6 5.40 4.30 1.62

From this table, 22Bet’s odds don’t seem exaggerated. But don’t they change when game time is near? That’s true, but the change isn’t much significant on 22Bet. That’s why we find the betting site more ideal.

Besides, you can choose between the following odd formats:

  • Decimal
  • US
  • UK
  • Indonesian
  • Hong Kong
  • Malaysian

The decimal odds is the default odd format. To change it, head to the ODDS section located in the same row as the statistics. Upon clicking it, you’ll see the various options. It’s also worth mentioning that odds vary depending on the type of sport. So, there are no standard minimum odds.

Betting Markets

22Bet covers various betting markets, including the less common ones. The average number of betting markets for football, tennis, and basketball is 30. There are also a couple of notable markets, such as the Asian handicap and the European handicap.

22bet betting markets

To view available betting markets on a certain event, click on the event, may be a football match, and scroll down while viewing all available options. Once you select the market, a menu will appear below your bet slip on the left of the screen. That’s if you’re on a desktop computer. On mobile, the menu will pop-up at the bottom of the screen. You should then enter your stake (Min. 100 KES) and make the bet.

With the European handicap, you can bet on 3 outcomes; win, lose, or draw. For the Asian handicap, things are a bit different. You can only bet on two outcomes: lose or win.

Live Betting and Live Streaming

One of 22Bet’s biggest strengths is the in-play betting section. It offers a large variety of sports and is separated from the main bookmaker. This ensures that the quick-paced live betting area runs smoothly. It’s amazing how many sports you can stream live. Particularly during prime periods like Saturday afternoons (UK Time), football predominates.

After choosing a match, you can access the game’s marketplaces and match center. Here, you’ll find a variety of statistics that let you make better-informed wagers. It’s easy to bet and stream live events. The simplest way to do this is by searching “live events” in the search field. Alternatively, you can click on the LIVE EVENTS icon located just above the search bar.

Special Features

22Bet doesn’t have lots of out-of-this-world features. May bet the bet slip sale, where you can sell your bet slip before an event ends. The platform also allows you to bet on several computer-generated simulations anytime. When there are no exciting games for your preferred sport, this is the place to have fun.

There’s no cashout feature on 22Bet Kenya. Check the support reply below.

22bet kenya no cashout

22Bet Casino

Besides sports, 22Bet houses a casino section. Like most gambling sites, 22Bet, like almost all the best online casinos in Kenya, specializes in slots as they’re more in number than table games. In total, there are 4000+ games on the platforms, with slots being more than 3000.

22bet casino

Regarding layout, the casino page is well-arranged. You can easily find anything you’re looking for. There’s even a search bar to help you locate what you want quickly.

Slot Machines

As we said, the slots section takes up the biggest slice of the cake compared to other game categories. Popular slot machines at 22Bet include:

  • Blood
  • Black Wolf
  • Alchemist
  • Big Bass Bonanza
  • Lucky Adam

All games are arranged in various slot categories:

  • Jackpot
  • Big Bang
  • Drops & Wins
  • Favorites

Under the Jackpot category, you will find 3-reel slots such as One Panda. There are also 5-reel machines such as Hearts Desire. And since the casino adds new titles as soon as the software providers release them, the slots section is up-to-date.

Worth mentioning, 22Bet doesn’t provide information about the games’ technical features, such as their RTPs. You can, however, find such information on a games provider’s website.

Board Games

Like slot machines, 22Bet groups board games into different categories. These are:

  • New
  • Popular
  • Roulette
  • Baccarat
  • Blackjack
  • Poker

You can click on any of these categories to find your preferred game. Alternatively, you can use a search bar if you want to find a specific game faster. You can also find games based on their providers; there are 20+ of them.

22Bet doesn’t give information regarding the games’ features, such as the volatility and RTP. That means you’ll have to confirm from the provider’s official website.

Free Casino Games

At 22Bet, you can play games for free. However, you must log in before you can play the demo versions. This applies to slots, table games, and live dealer titles. Some notable free play slots on the platform include:

  • It’s A Joker
  • Book of Dead
  • 7 Fruits
  • Legacy of Dead
  • Big Wild Buffalo

The free-play versions are great if you’re a beginner and would like to familiarize yourself with the games. They’re also great options for experienced players who want to test new games before playing for real money.

Software Providers

The list of software providers at 22Bet is enormous! The casino collaborates with over 20 software developers. That’s a lot, right?

The list of game developers is a mix of upcoming vendors and heavyweight companies. This delicate blend ensures you get a memorable gaming experience. Notable names include:

  • Asia Gaming
  • Evolution Gaming
  • Ezugi
  • Ho Gaming
  • Pragmatic Play
  • SA Gaming
  • Swintt

One more thing: All software providers at 22Bet are reputable. They hold valid operating licenses, which guarantees high quality, safe and fair games.

Payment Methods at 22Bet

Banking is among the most essential aspects of any gambling site, including 22Bet. It’s fundamental because as a gambler, besides having fun, you want to make that extra buck. So, you need a reliable way to deposit and withdraw.

22Bet supports over 200 reliable payment methods. There are no fees on deposits, but the same can’t be said for withdrawals. Individual payout options may impose some transaction costs. All applicable limits depend on your location.

Other specifics include withdrawing via the same method you used to cash in. If you, however, choose a different payout option, your withdrawals and deposits should be proportionate.

As for refunds, you can contact 22Bet’s customer support. You should, however, be ready to submit documents for verification. That’s because 22Bet only refunds money for verified accounts.

The table below shows a few payment methods, their transaction limits, and fees:

Payment
Min. Deposit
Min. Withdrawal
Processing Time
Visa
100 KES
100 KES
24 hours – 7 days
Bank Transfer
100 KES
100 KES
3-5 days
MPesa
125 KES
125 KES
Within 24 hours
Airtel
125 KES
125 KES
Within 24 hours
Bitcoin
125 KES
125 KES
Within 15 minutes
Skrill
125 KES
125 KES
Under 24 hours

22Bet App

Remarkably, 22Bet has an app that works flawlessly on iOS and Android mobile devices. Downloading the mobile app is fairly simple. All you need to do is get that thumb scrolling to the bottom of the homepage. Here, you’ll find the “MOBILE APPLICATIONS” icon. Upon clicking it, you can choose to download the app for Android, or iOS devices.

22bet android app

If you’re using the “full view” option of the site, scroll to the bottom. You’ll see different categories, including the “USEFUL LINKS” section. Under this section is the mobile version, where you can download the app.

You don’t have to download the app, by the way; it’s not mandatory. 22Bet’s official website works well on mobile browsers. So, if you’re not into apps, you can launch the site via your favorite browser. Again, its mobile version performs superbly on all smartphones/tablets.

The best part about the 22Bet mobile version is that there are no limitations. That means you’ll still enjoy all the features just like PC users. This includes games, bonuses, and customer support.

But what if your smartphone’s screen size is small? Don’t worry. Thanks to HTML5 technology, 22Bet has tailored its mobile version for all screen sizes. If your smartphone’s screen is, for example, a 4-inch, 22Bet compresses all features to fit that size. However, you cannot play some games on your phone. That’s because they are only available for PCs.

With the rise of smartphone users, the 22Bet mobile version serves its purpose by meeting the needs of a modern-day gambler. It allows you to play wherever, and whenever.

VIP Loyalty Club

At 22Bet, you can become a VIP member if you play and deposit regularly. It’s usually an automatic process that rewards you for being a loyal 22Bet member.

How to Create an Account at 22Bet

Creating an account at 22Bet is fairly simple. You don’t need verification documents. So, you can expect the process to take approximately 2 minutes. These are the steps to follow:

22bet swahili support

  1. Enter your phone number and choose your preferred currency.
  2. Next, enter your password and re-enter it to confirm.
  3. Lastly, enter the confirmation code you’ve received from 22Bet.
  4. Then click the Register button.

22Bet Kenya Customer Support

There have been several complaints against 22Bet. However, most of them have been solved, thanks to the customer support available 24/7.

There are several contact means, but the live chat option is the fastest. Upon clicking the live chat icon, a Chatbot will greet you, while displaying the name of the available agent.

The response time here is reasonable, as a support rep joins the chat in a minute or two. However, it can take longer than 5 minutes, especially in peak hours.

Also, the professionalism and friendliness of the live chat team are praiseworthy. They’re knowledgeable and always respond accurately. Moreover, they communicate in different languages based on your preference; Swahili, English, French & more.

Example of English Customer Support:

22bet english support

Example of Swahili Customer Support:

22bet swahili support

22Bet also has an email. The response, although slower than live chat, is usually detailed and to the point. On average, the response time via email is less than 24 hours.

There are several email destinations to which you can send your message. These include comments and complaintspayments, and security departments.

Besides the live chat and email options, you can use social media. 22Bet has a WhatsApp number through which you can contact customer care representatives. There’s also a hotline number, active 24/7.

Design and Navigation

In terms of layout, the site looks modern. Although everything seems too much on the eyes, navigation is pretty simple. 22Bet has different sections to help you find what you’re looking for. First, you’ll see the site’s logo on the top left.

On your top right there is a language option comprising over 50 languages. Quite a huge selection, right? You’ll hardly find sites with such an enormous list of language options.

Locating the sports and casino sections is simple as they’re at the top of the page. Below these categories are 22Bet’s app option and game statistics. Another thing you’ll appreciate about the website is that pages load swiftly. This allows you to switch between sections seamlessly.

Security and Reputation

Regarding licensing, 22Bet holds an up-to-date Curacao license. Besides this, it holds several licenses depending on the country it offers gambling services. For instance, in Kenya, 22Bet holds a BCLB license.

The licensing proves 22Bet is trustworthy. That means all services and products it offers are legit. If you think about it, this is one of the reasons for its outstanding reputation.

More importantly, 22Bet safeguards your transactions and information. How, you ask? It uses the latest encryption software that is hacker-proof.

Also, the site adheres to its privacy policy. This includes not sharing your information without your consent. Thus, you can be sure your personal information remains confidential.

FAQ's: Frequently Asked Questions

1. Is 22Bet legal in Kenya?

Yes, 22Bet is a legit betting site in Kenya, licensed by the BCLB. It also operates under supervision by the Curacao eGaming Authority.

2. What services does 22Bet offer?

Simply put, this is an all-in-one gaming site. It provides casino gambling and sports betting services. In the casino section, you can also play live games in real time.

3. Can I play casino games at 22Bet for free?

Yes, 22Bet has demo versions of its table games and slots. You must, however, log in to play these games.

4. How long do withdrawals at 22Bet take?

Between 24 hours and 7 days. Your choice of payout method highly determines this.

5. Does 22Bet have a customer service telephone number?

No, 22Bet supports email and live chat options only. You can, however, request a callback, and a customer service agent will call you.

Our Rating

Overall, 22Bet is an excellent betting platform. As a bookmaker, it ensures that you get what you signed up for. The number of sports available to bet on is a plus. Moreover, its odds and bonuses are admirable.

As a casino, 22Bet offers the best slots and table games. Coupled with huge bonuses and seasoned with the best payment methods, you can be sure of only the best gambling experience.

Out of 5, 22Bet gets a 4.9 rating. The remaining 0.3 is because their site needs a bit of improvement. It’s not that neat as things look jumbled up. Also, they should offer free play for their games without signing up.

Additionally, they should improve their live chat response time. Although it’s fast sometimes, there are times you’ll have to wait more than 5 minutes.

These issues are easy to fix!

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